Customer Service High School
Resume:
New York, NY *****
Phone 212-***-****
E-mail ********@*****.***
Lara Vanessa Pauline Corleto
Objective
To obtain a position which will utilize my skills and experience and provide the opportunity for growth and advancement.
Work experience
09/10-Present Victoria's Secret/Limited Brands Company Warner Robins, GA/New York, NY
Sales Associate
- Tasks include greeting customers in the store and being very attentive to what they need and what they are looking for.
We also push to hand out 'shoppers' to every customer as a convenience for them, and as shop lifting protection for us. We also constantly clean the store and fold/arrange everything at close.
Responsibilities include answering phone calls, handling the register and customer complaints, customer service, bank runs with the managers, etc.
09/09-02/10 Personal Assistant Virginia Beach, VA/CHKD Norfolk, VA
• Responsible for filing, typing, and distributing records for Ms Beth Reyes, R.N. Assisted her with paper works along with running errands, setting appointments and meetings, etc.
02/07-09/08 Amerigroup Corporation Virginia Beach, VA
Distribution Specialist I
• Responsible for all incoming and outgoing mail and packages. Handled books and checks to be delivered to certain hospitals, homes, and offices in different states. Filed and maintained records.
Handled complaints made by other departments. Made outgoing calls and helped with package delivering.
5/04-6/04 Green Run High School Virginia Beach, VA
Customer Service Representative
• Made outgoing calls to recent graduates of Green Run High School for the purpose of advising of educational programs available to them.
Provided answers to any questions asked and made follow up calls whenever necessary.
Front Desk Clerk (Attendance Office)
- Responsible for assisting late students and for logging them in before sent to their classroom.
As well as calling teachers, asking to release certain students due to an early release for whatever reason.
5/02/12-06 JF Cleaners Virginia Beach, VA
Counter Clerk
• Greeted and received garments from customers, advised of all services available and made recommendations. Handled cash register, filed and maintained records of major accounts. Was also responsible for distributing garments to appropriate work areas. Handled phone inquires and complaints made by customers.
Volunteer experience
Macon State College
- Tutored Math & English
Salvation Army
- Worked with the Salvation Army to assist in distributing necessary services to Katrina victims.
Assembly of Yah
- Assisted church in organizing a flea market to raise funds.
Private Care
- Assisted nurses with their patients.
Education
High School GPA: 3.5
College GPA: 3.7
10/08-06/10 Central Georgia Technical College
- Nursing Major
01/07-06/08 Macon State College Macon, Georgia
• Nursing Major
09/02-6/05 Green Run High School Virginia Beach, VA
• Graduate with Honors
Languages
English - Read/Write/Speak
Tagalog - Read/Write/Speak
Skills
Filing, Typing, Cash Registers, Word, Excel, Power Point, Internet, Customer Service, Calculator, Telephones, etc.
Certificates
Security Guard Training Certificate
Completed the: 8 hour pre-assignment training course for security guards
16 hour on-the-job training course for security guards
NYC fireguard certificate of fitness preparation course for security
guards.
NYS Security UID License Number: 100********
Certified in CPR & AED
- Successfully completed the national cognitive and skills evaluations in accordance with the curriculum of the American Heart Association for the BLS for Healthcare Providers Program.
Experience
Front Desk and Customer Service for over 10 years (Green Run High School Attendance Office and JF Cleaners)
Internal Agent for Amerigroup Corporation (Guarded million dollar checks before distributed and mailed to certain hospitals, doctors, and patients)
References
Provided upon request
Contact this candidate