MICHELLE MITCHELL
St. Johnsbury, Vermont 05819
Phone: 802-***-****
E-mail: *****.***.*********@*****.***
OBJECTIVE
Seeking to utilize skills learned in a broad spectrum of medical specialties.
SUMMARY OF QUALIFICATIONS
20 years of progressive administrative experience in the medical field (transcription, medical billing, collections, scheduling, and registration)
Highly organized and detail oriented individual
Major strengths in communication, problem solving and confidentiality
Familiar with computer software including WordPerfect, MS Word, MediSoft, and various scheduling programs
Demonstrated ability to work effectively with patients, physicians and other professionals
Capable of handling multiple projects concurrently
WORK HISTORY
Administrative Services Unlimited
St. Johnsbury, VT
OWNER 8/04 – present
Small business providing professional administrative services comprised of office management for a psychiatrist and medical transcription services for internal medicine practices, chiropractors, psychiatrists, social workers, and psychologists.
Central Vermont Hospital of Vermont
Berlin, VT
PER DIEM MEDICAL TRANSCRIPTION 1/05 - 1/07
transcribed office notes via hospital transcription system
Cottage Hospital Physical Therapy Department
Woodsville, NH
TRANSCRIPTIONIST/MEDICAL SECRETARY/RECEPTIONIST 8/02 - 7/04
greeted incoming patients/customers
answered telephone to schedule appointment, redirect call, or take a message
obtained health insurance eligibility and benefits from patients' insurance company and followed specified requirements
obtained information necessary for each patient and maintained patient records
collected insurance copays when applicable
prepared bills monthly for various schools which the Department provided services to
transcribed Physical Therapy/Occupational Therapy office notes
Dartmouth Hitchcock Clinic/Corner Medical
Lyndonville, VT
TRANSCRIPTIONIST/MEDICAL SECRETARY/RECEPTIONIST 8/96 -8/02
collected payments from patients and issued receipts
provided financial assistance information to patients
maintained medical records
answered phones providing caller with information, accepting prescription requests, or transferring emergency calls to appropriate physician
scheduled appointments, ancillary testing and referrals to other physicians
transcribed medical office notes, reports, and correspondence
filled in with receptionist duties at the front desk
Northeast Kingdom Mental Health
St. Johnsbury,, VT
TRANSCRIPTIONIST/MEDICAL SECRETARY/RECEPTIONIST 8/84 - 8/96
operated switchboard, directing calls/answering inquiries
maintained patient medical records
maintained schedules for twelve social workers
obtained statistical and billing information
accepted payment for services and issued receipt.
typed correspondence, reports, progress notes
EDUCATION
High School Diploma
Community College of Vermont - Business and Accounting Related courses
REFERENCES
Available upon request.