Healthcare administration

Tanya Bailey

***** ********** **** ****: 562-***-****

Mission Viejo, CA 92692 *********@*****.***

Health Care Administration /

Customer Service

Goal-driven, experienced, and dedicated pursuing my college education in the Healthcare Administration field. I am pursuing my associate’s degree and after graduation in January 2013, I will pursue my Bachelor of Science in Health Administration with a concentration in Health Information Systems. Adaptable leader and administrator accustomed to managing numerous employees, staff training initiatives, restructuring of work, and keeping abreast of increasingly complex regulatory environment. Provides quality customer service and continue to thrive, interact and work as a team or individual. Dedicated beyond normal expectations. Absolutely reliable and punctual with perfect school and clinical attendance record, will be at work no matter what the weather or personal circumstances.

Interpersonal Awareness / Strategic guidance

Quality-oriented/ Dispute resolution/ Personal accounts

Critical Problem Solving / Strategic Vision / Excellent communication and interpersonal skills/

Self-motivated, efficient, resourceful and reliable under pressure/ 50WPM/Knowledge in WORD, Excel

EXPERIENCE

10/2010 - 04/2011 U.S Cavalry Fort Benning, GA

Supervisor- 8.50$hr

• I started out as a cashier and quickly moved up to shift leader/supervisor after 3 months.

• My job consisted of cashier duties, supervisor employee's, stock the floor, accept shipments, log orders, place orders, and special order

12/2004 - 11/2005 Verizon Long Beach, CA

Operator- 9.50$hr

• Answering phones and assisting customers with 411 and information needs at a 24 hour call center.

- Continued –

Tanya Bailey ● *********@*****.*** ● Page 2

01/2004 - 11/2004 Kohl’s Lakewood, Ca

Replenishment Associate -8.00$hr

I was in charge of receiving shipments from trucks, unloading, counting and in-processing all shipments. I then re-stocked the flood and put out new and/or missing

Items.

09/2002-06/2003 Front office receptionist Long Beach, CA

Operator/receptionist-8.50$

• I was in charge of answering a busy switchboard phone, transferring calls, and giving information to staff. I also passed out mail in the mail room, filed paperwork and did some administration work for the office secretary’s.

EDUCATION

University of Phoenix

Associates in Healthcare Administration

Graduation Date: January 2013

3.0 GPA

Millikan High School

General Studies – Graduated July 2003

Additional Information:

• The gaps in my employment are from me staying home with my children when they were very young, as my husband was on back to back to deployments for a year at a time. The kids are older and everyone’s home for good so I’m looking to pursue my schooling and career and be the best worker, mother and provider I can be. I have a strong desire for the healthcare field and want to put my schooling and knowledge to work and get my career started in the healthcare field.

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