SCOTT CUTLIP

**** *** ****** *****, ********* B, Clovis, New Mexico 88101

210-***-****

do5far@r.postjobfree.com

- INFORMATION TECHNOLOGY -

QUALIFICATIONS PROFILE

Innovative, technically inclined, and high-powered professional with extensive and progressive background in IT business. Equipped with expertise in programming, operating, database administration, system administration, and emerging technology. Demonstrated results-driven performance in environments where functional responsibilities are aligned to business strategies. Proven capability in working within fast paced, highly stressed situations with emerging and multiple responsibilities. Acquired exceptional communication and telecommunication skills, with proven ability to configure and empower high-performance IT organizations based on business needs. Thrived in operating and maintaining state-of-the-art technology systems, with reliable management information tools specific to company’s business and its markets. Committed to delivering high-level of performance in accomplishing multiple tasks simultaneously and efficiently.

PROFESSIONAL EXPERIENCE

UNITED STATES AIR FORCE ~ CANNON AFB, NM

ALTERNATE COMMUNICATIONS SECURITY (COMSEC) MANAGER NOV 2009-PRESENT

Effectively allocate and handle 1800 COMSEC items as well as maintain records for 18 accounts. Perform inspections and professionally provide training to users; ensure efficient management of base Secure Telephone program. Efficiently manage the Telecommunications Monitoring and Assessment Program (TMAP), which evaluate the state of security of telecommunications, such as phone, fax, and portable devices for 4200 personnel.

KEY ACCOMPLISHMENTS:

- Successfully executed COMSEC inspections on 18 accounts, and performed TMAP evaluation to guarantee 100% of base within standards.

UNITED STATES AIR FORCE ~ AL UDEID AB, QATAR

HELP DESK SUPERVISOR MAY 2009-NOV 2009

Directed the troubleshooting and resolution of 3000 trouble tickets on $65 million dollar weapon system with a 99.98 uptime rate. Effectively administered a 4-man team as well as accelerated 110 communication restorals.

KEY ACCOMPLISHMENTS:

- Successfully re-instituted inactive CAC Pin Reset Machine, and instantly facilitated the unlocking of blocked encryption cards.

- Effectively led maintenance on 7000 communications systems, and facilitated the execution of 47,0000 coalition combat maneuvers.

- Directed the organization of 130 circuit outage requests, as well as guaranteed 100 percent uninterrupted service during critical operations; performed 1100K user account validations.

UNITED STATES AIR FORCE ~ CANNON AFB, NM

HELP DESK SUPERVISOR FEB 2009-MAY 2009

Directed 20 airmen in support of $16.1 million network, serving a base and seven tenant units along with restricted maintenance actions for workstations, laptops, printers, and other network connected devices. Ensured repair actions occurred in a timely manner through effectively organizing downtime between customers and work centers. Effectively generated and maintained e-mail accounts, assigned privileges, and efficiently established access to network resources for 4200 users.

KEY ACCOMPLISHMENTS:

- Successfully closed 275 trouble tickets, and effectively cleared 90% within 24 hours.

- Productively led unit inspection preparation.

- Discussed 364 vital issues, compliance success lauded by the inspection team.

UNITED STATES AIR FORCE ~ SAN ANTONIO, TX

COMSEC POLICY AND OPERATIONS SUPERVISOR OCT 2003-FEB 2009

Held responsible for the allotment and repair of over 21,000 Communications Security items worth $25 million; administered three military and six contractors. Handled the network-wide program implementation of advanced Electronic Key Management System, and openly provided assistance to the COMSEC requirements at 681 geographically-separated accounts and three regional offices. Sustained multi-billion dollar satellite and ground systems, offering information advantage combatant commands. Efficiently supervised upgrades and maintenance on COMSEC accounting and records distribution system.

KEY ACCOMPLISHMENTS:

- Successfully oversaw 1,600 work orders annually along with the installation of Electronic Key Management Expansion project, which generated 300% increase in capacity.

- Organized in-site vendor training and prepared unit for system upgrade, which resulted in $20,000 savings in travel costs; efficiently provided assistance in the combination of splintered COMSEC program at five field sites into one consistent branch.

- Generated help desk for electronic key management system users, which enabled them to contact experts directly that resulted in significant improvement in response time by 70%.

UNITED STATES AIR FORCE ~ ALTUS AFB, OK

WING INFORMATION ASSURANCE TECHNICIAN JUL 2000-OCT 2003

Ensured activation of significant safeguards through directly supervising two military personnel and managing the Wing Security Awareness Training and Education program. Maintained the daily operation of the Altus AFB Communications Security (COMSEC) account, and guaranteed proper issue, receipt, destruction, and inventory of over 3100 COMSEC documents along with the maintenance of records for nine COMSEC accounts. Performed inspections and offered training to various users; ensured proper administration of base Secure Telephone Program. Identified issues and created disposition of the Secure Telephone keying material to effectively maintain a secure telephone program. Oversaw the Emission Security (EMSEC) program.

KEY ACCOMPLISHMENTS:

- Successfully developed procedures to accomplish network compliance with Air Force advisories and attained 100% compliance rating.

- Developed a wide-ranging annual training plan to instruct COMSEC users across base, and installed COMSEC Reporting Online Network Server system software, which provided efficient means of transferring COMSEC receipts and inventories electronically.

- Transformed classified communication systems into operational compliance through EMSEC measures, and modified COMSEC program that previously had failure inspection, which subsequently obtained outstanding rating.

EDUCATION

Bachelor of Arts in English

Accumulated GPA: 3.48

University of Maryland University College, Adelphi, MD ~ 2007-2009

Associate of Applied Science in Information Systems Management

Community College of the Air Force, Maxwell AFB, AL ~ 2001

Associate of Applied Science in Computer Science

Community College of the Air Force, Maxwell AFB, AL ~ 1996

PROFESSIONAL TRAINING

NCO Academy ~ 2006

- Taught different concepts of human behavior, standards of discipline, effective counseling techniques, methods of orienting new personnel, principles of motivating individuals, and evolution of management theory.

Emission Security Manager ~ 2001

- Provided training in the knowledge and skills required to inform the duties of an EMSEC Manger.

- Trained on emission security problem, emission security threat, and classification guidelines concerning emission security, proper grounding, equipment and facility zoning, and specific facility countermeasures.

Certification Authority Workstation System Administrator ~ 2001

- Provided training to personnel assigned in system administration of CAW.

COMSEC Manager’s Course ~ 2001

- Trained on the knowledge and skills needed to perform duties of a COMSEC manager, to include accounting and distribution of electronic key.

AWARDS AND HONORS

97th Communications Squadron Noncommissioned Officer of the Quarter ~ Jul 2001-Sep 2001

97th Communications Squadron Noncommissioned Officer of the Year ~ 2001

97th Air Mobility Wing’s Information Assurance Award winner ~ 2002

TECHNICAL SKILLS

Word ~ Excel ~ PowerPoint ~ Outlook ~ SQL ~ UNIX ~ AN PYQ 10 ~ LMD/KP ~ Windows XP and NT

Microsoft Office 2000 ~ Internet Explorer ~ HTML ~ TCP/IP ~ Fortran

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