Sales Information Technology

*** ******** *** *** *

Cheltenham, PA *****

Cell: 267-***-****

Email: **********@***.***

Crystle Moore

OBJECTIVE:

Seeking an occupation allowing me to fully execute my already obtained knowledge of people and their wants and needs; giving me a chance to learn more about people by interacting with them on a more personal level.

Experience

April 2010- Present

PSI Inc

Bala Cynwyd, PA

Test Proctor:

Opening office at the beginning of day and closing the office

Ordering office supplies

Greeting all test takers

Assists with the protection of secure, highly confidential and valuable documents by maintaining inventory, logs and testing files.

Ensuring that all testing stations have the necessary items and computers are working

Checking in Applicants

Counts tests; places them in numerical order; distributes answer sheets and test booklets.

Verifies candidates'

Verifying their identity

Assists in clarifying test instructions for candidates.

Monitoring Test sessions

Checks for breaches of test security and notifies supervisor in difficult situations

Handling all computer errors and malfunctions

Becoming certified to deal with different computer software

Administering test results

Installing new computers and shipping the old equipment back to main office

Answering all Candidate questions about the running of our company

Collects test materials at end of testing period.

November 2009- Present

Elwyn Institute

Philadelphia, PA

Direct Client Support/PRN:

Logging daily mood changes for incoming staff

Helping with community integration

Provide opportunities for new experiences in the community or home.

Assisting consumers with balancing check books and handling other finances

Administering Medication either by pills or shots

Maintain professional boundaries between employees, families and clients.

Assisting with daily living

Focus on the individual rather than the disability.

Follow and implement developmental and behavioral programs as required.

Escorting consumers to doctor visits and other appointments

Assisting with preparation of food, bath, dressing

Ensure the safety and well-being of the client at all times.

Giving companionship

Provide input and feedback with regards to programs and care plans.

listening to and teaching the consumers

Problem-solve issues regarding client situations, with or without assistance.

Assisting them in achieving their upfront goals

July 2006- November 2009

AMC Theaters

Bensalem PA

Film Crew:

Served movie guest by selling tickets, victuals, and movies

Food Prepping

Assisted guest who needed help getting around the theater

either by wheelchair or escorting them directly to their correct theater

Maintaining a clean environment to assure guest loyalty

Cash Handling

Food stock rotation

Keeping theaters under control

Guest/Customer Servicing

Credit/Cash Purchases and Refunds

Mentioning charity events to guest to receive cash donations

Multi-Tasking with heavy phone call volume

Helping guest via phone with internet purchases and refunds

Routing calls to appropriate ext.

Oct 2005-July 2006

Central PA College

Summerdale PA

Assistant Event Coordinator:

Referred Central Pennsylvania College to recent high school grads in search of a superlative college to attend

Assist and guide students in completing all the paperwork regarding admissions.

Interact with students, parents and communities and resolve their inquiries.

Offering prospective students and parent a chance to come visit with our college and current students to give them a better understanding of what we offer

Filing, Copying, Answering Phones, Running Errands for Event Coordinator,

Welcoming everyone who entered the building

Reviewing files for missing information and calling future students about those documents

Keeping files and documents neat and up to date

Assist administrative staff in processing admissions.

Educate students about career choices available.

Educate students about the college, its spirit of service and its programs.

Interacting with future students and parents during overnight stays and shadow days

Making follow up phone calls to prospects and answering any last minute questions they may have thought of

Oct 2005-Dec 2005

Sears

Philadelphia, PA

Cashier:

Tender sales transactions accurately

Enhance the customer experience, develop customer relationships

Stocking of merchandise to designated areas as needed

Acknowledge, greet, and thank all customers

Checked out Sears Customers by finalizing their shopping experience

Returning undesired merchandise back to their appropriate setting

Help locate merchandise or a knowledgeable salesperson

Referred new customers by mentioning holiday sales,

suggesting the company credit card, and maintaining my friendly persona

Helping customers find desired items around store

Maintains a safe work environment

Follows all approved processes and procedures

Education

March 2012- Present

Drexel University

Information Technology

March 2011- February 2012

University Of Phoenix

Online University

Information Technology in Security Systems

Oct 2004-July 2006

Central PA College

Summerdale, PA

Business Finance/Marketing

Marketing and Strategic Planning

Accounting 1 and 2

Finance 1 and 2

International Business

Microeconomics

Principles of Marketing/management

Business Principles and Advertising

Degree is in progress

Computer Experience

Microsoft Word, Excel, and Power-Point

Certifications:

CPR and First Aid

References

Available upon request

Contact this candidate