Customer Service Data Entry

CHELSIE HINES

**** ***** ***** • Conyers, GA ****3 • 609-***-**** • *******.*******@*****.***

CAREER GOAL

To obtain an Entry Level position that will utilize my data entry, management, consulting, clerical and customer service abilities as well as my vibrant analytical skills.

QUALIFCATIONS

• 5+ years of combined experience in data entry, sales, and customer service

• Dedicated to exceeding company goals and managing tight deadlines

• Excellent presentation and interpersonal skills, demonstrating an ability to effectively prioritize and manage a broad range of responsibilities

• Proficient in Microsoft Word, Excel, PowerPoint Outlook, SPSS

EDUCATION

Master of Business Administration 2012

American InterContinental University Schaumburg, IL

• Specialization in Human Resource Management

Bachelor of Science in Business Administration 2011

Shaw University Raleigh, NC

INTERNSHIPS

IT Consulting Intern 2011 to 2012

Reef Systems Raleigh, NC

• Conducted calls to various companies to build clientele and schedule appointments

• Researched government contracts to contact Project Managers on IT & Engineering opportunities

• Provided day to day clerical duties as needed

• Trained new hires on cold calling and data entry for clientele list

• Obtained knowledge on how to operate SBA & various governmental websites

EXPERIENCE

Sales Associate 2007 to Present

Old Navy Conyers, GA

• Provide exceptional customer service by answering inquiries and assisting with purchasing needs

• Conduct cash handling duties at the beginning and end of each business day

• Handle the marketing aspects of the business

• Supervise employees at different given times

• Assist management by entering payroll reports

Data Entry 2008 to 2011

Educational Testing Services Ewing, NJ

• Performed data entry of students around the world into a computer system for testing objectives

• Conducted administrative duties including filing, scanning and copying for various departments

• Provided assistance when programs had technical difficulties by manually entering information

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