Sales Manager

MARTIE RIPSON

** ****** ******, *******, ** *****

201-***-**** / *******@*****.***

Objective: To directly improve a company’s business processes and bottom line by using my business analysis, communication, and technological skills.

Skill Set

• ability to translate complex business processes into technical requirements

• a keen eye for identifying and resolving inefficiencies

• strong interpersonal, communication, and presentation skills

• a creative and flexible approach to problem-solving

• adept at analyzing existing code

• comfortable with traditional waterfall or Agile methodologies

• significant business/sales and marketing experience

Technologies

SQL, CRM Applications, Pivotal CRM, Visual Studio Team Foundation Server, Visual Basic, Erwin Data Modeler, Crystal Reports, JavaScript, HTML, CSS, Microsoft Office, Visio, MS Project, Lotus Notes/Domino, Adobe Illustrator, Photoshop, InDesign, Inspiration, QuickBooks.

Experience

INTERNATIONAL SPECIALTY PRODUCTS CORP., Wayne, NJ (March 2010-present)

Business Intelligence/CRM Analyst Serve as the primary liaison between global business users and software development teams. Communicate with stakeholders to elicit information requirements and functional needs. Document use cases, business logic, functional, and non-functional requirements. Primary analyst for data delivery to the sales and marketing teams, including dashboard design and development. Provide data analysis and unit testing to validate requirements. Lead analyst on the development of a worldwide pricing/ERP module.

BARNES & NOBLE INC., Yonkers, NY (2009-2010)

Community Relations Manager Provided strategic planning and implementation of major revenue producing events, campaigns and programs, such as author book signings and community-based events. Established partnerships with municipalities, schools and corporations to increase institutional sales revenue and the Book Fair program. Promoted from bookseller.

CARTWHEELS FOR KIDS/CAPITAL DISTRICT KIDS DIRECTORY, East Greenbush, NY (2004-2008)

Small Business Owner Founded a play-based child education center and published a local advertising directory targeting family-friendly businesses. Developed all CRM applications, including web-based registration and advertising sales system.

PRAVO SOFTWARE INC., East Greenbush, NY (1996–2004)

Principal Independent consultant providing business productivity solutions. Projects included CRM, HRIS, and Budgeting Systems for such companies as 3Com, Berlex Pharmaceuticals and Sylvan Prometric.

ZIFF-DAVIS PUBLISHING CO. – New York, NY (1995–1996)

Director, Information Systems Managed team of over twenty desktop support specialists in three locations nationwide. Developed in-house call center tracking system.

CONDÉ NAST PUBLICATIONS – New York, NY

Manager, PC Systems and Services (1993–1995)

Business Systems Analyst (1991–1993)

Advertising Systems Manager, SELF Magazine (1989–1991)

PRIOR RELEVANT EXPERIENCE

Prior to my technical career I spent nine years in sales and marketing for book and magazine publishers such as Stewart, Tabori & Chang, Allyn & Bacon, and Little, Brown & Co.

Education

THE PENNSYLVANIA STATE UNIVERSITY, University Park, PA – Bachelor of Arts, Advertising

NEW YORK UNIVERSITY, New York, NY – Summer Publishing Institute Certificate

Contact this candidate