Administrative Assistant Manager
Resume:
Christi Gibby
Clover, SC *****
************@*****.***
Career Summary
Professional Administrative Assistant with over 10 years successful experience supporting officers and senior leaders in the financial and automotive market sectors. Thoughtful problem-solver who is motivated by overcoming obstacles and learning new things. Rated a Very Good Performer for 10 consecutive years. Targeting administrative support role that makes a difference for a team and a company.
Areas of Expertise
• Analytical skills
• Organizational skills
• Excellent interpersonal skills, phone manners and office etiquette
• Experienced in Microsoft Outlook, Word, PowerPoint and Salesforce.com with expertise in Excel
• Strong communications skills, quick thinking and managerial problem solving skills
Work Experience
Branch Banking & Trust, Gastonia NC 2000 - Present
Fortune 500 company and ninth largest bank in the nation with over 30,000 employees.
Administrative Assistant III – Lender Support, June 2005 - Present
Supported Senior VP for Dealer Financial Services.
• Helped manage the calling efforts for 19 field representatives along with 21 financial offices ensuring high quality customer service and growing the bank business including deposit accounts, commercial loans, and merchant services.
• Created several dynamic Excel spreadsheets to track and report sales production; gathered data and rolled information up into one report for Executive Management review. These spreadsheets ensured accurate expense tracking and more efficient use of time.
• Handled all new employee set up: personnel files, new employee orientation, ordered all necessary items such as business cards, corporate credit cards, completed IT request ensuring all new employees have what they need to be immediately effective in their role.
• Tracked and approved time and attendance for all of manager’s direct reports to ensure accurate and timely payroll.
• Approved all expense report submissions and completed expense reports for manager.
• As a trusted employee, handled highly confidential and personal information.
• Ordered all office supplies and kept accurate inventory.
• Assisted in completing annual reviews for direct reports, providing feedback and input.
• Set up all travel arrangements to ensure manager had ease of travel.
Christi Gibby
************@*****.***
Page 2 of 2
Professional Experience continued:
BB&T
Discounter for Dealer Financial Center, 2000-2005
• Discounted and processed 20-25 loan packages per day, more when business warranted.
• Handled the daily electronic processes; making sure dealer clients were paid on time.
• Handled the Dealer Reserve Process monthly insuring that dealers were paid on a timely basis.
• Monitored Inventory, Official Checks and Debit/Credit Tickets delivering accurate financials.
• Collected back-end refunds from dealer clients on repossessions in compliance with their Dealer Agreements on file.
• Traveled to various offices to help train new employees.
Victory Christian Academy, Gastonia NC May 1983 – June 2000
Private Christian School established in 1983, caring for 2-year olds through high school aged children.
Pre-School Teacher
Responsible for the academic development for a classroom of 20 pre-school age children
• Planned daily lessons.
• Monitoring the well being and safety of my class.
Education
Clover High School, Clover SC
Graduate 1983
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