Customer Service Accounting
Resume:
BENJAMIN S. GOLDBERG
Jersey City, NJ 07302
********@***.***
OBJECTIVE: An opportunity to utilize my computer knowledge, strong people skills, organizational abilities, and business experience in a professional environment
EXPERIENCE: Supply & Traffic Management Specialist/ Finance Associate January ’08 – Present
Temporary Placement via Diversity Staffing Group, & AEI-Stratus Consulting Group
General Services Administration/ LGBT Community Center, New York, NY
• Serves as Requisition Processing Team and control activity under the general direction of the Team Leader
• Order supplies from designated vendors
• Assisted with the transportation air clearance process
• Receive supply shipment and route packing slips to appropriate department heads
• Collect and fill supply requisitions
• Directs the flow of documentation through the activity and into other units
• Commencing with the initial receipt of a customer’s requisition
• Helped resolve discrepancies and meet member needs regarding collections in renting rooms
• Processed A/P invoices into The Financial Edge nonprofit accounting System
Accounting Clerk March ’00 – September ‘07
Battery Park City Parks Conservancy (BPCPC), New York, NY
• Processed & reviewed A/P invoices coding and approvals for accuracy in accordance to the company policies and procedures in the Accounting system
• Researched and respond to vendor inquires and discrepancies
• Verified proper receipt of goods in the Accounting system and the necessary supporting documentation for processing
• Assisted in establishing procedures and guidelines to improve payable processes
• Researched expenses variance during monthly financial review
• Provided administrative support for all departments as needed
Front Desk Associate/Night Auditor October ’99 – February’00
Hotel Wales, New York, NY
• Handled all aspects of guest arrivals and departures including reservations
• Reviewed and coordinated reservations for group blocks and updated group forecast
• Provided concierge and customer service
• Organized internal front office procedures
Assistant Executive Housekeeper January ’99 – June ’99
Crowne Plaza at the United Nations, New York, NY
• Supervised all employees within the department ensuring that the correct standards and methods of service were maintained
• Inspected guestrooms and public spaces
Guest Service Agent November ’96 – December ‘98
The Iroquois New York (small luxury boutique hotel), New York, NY
• Checked in/out guests and made reservations
• Established marketing materials for distribution throughout the property
• Initiated, maintained, and trained hotel staff in use of Saflock security lock system
• Resolved computer and telecommunication problems
• Occasionally supervised housekeeping staff and inspected rooms with successfully completed
The Hi-Rise/Hotel Fire Safety Directors Course
EDUCATION: Bachelor of Science, May 1996, University of Delaware - Newark, DE
New Hampshire College - Manchester, NH Sept ’92 – Dec ’93
Major: Hotel, Restaurant, & Institutional Management
Dean’s List, 4 Semesters
SYSTEMS & Microsoft Word, Excel, Access, and Outlook on PC, database, Lotus and Macintosh along with Filemaker Pro,
APPLICATIONS: Connect 5, RealWorld, Financial Edge, Raiser’s Edge, Innstar, Imaginn, and Lanmark programs. Basic understanding of Delphi, Fidelio, and GDS Reservations Service.
Contact this candidate