Patricia Benitez Bilingual Medical Administrative Assistant 512-***-**** Email: dn91z2@r.postjobfree.com 1500 Faro Dr #711 Austin, TX 78741

OBJECTIVE

Seeking a career opportunity as a Medical Administrative Assistant utilizing my skills, training and knowledge to provide excellent patient care and expand my knowledge and skills as a health care professional.

EDUCATION

Everest Institute Austin, TX Medical Administrative Assisting August 2010

MEDICAL ADMINISTRATIVE SKILLS

Correspondence, mail processing

Telephone (multi-line) & reception technique Bookkeeping & collection procedures Medical terminology Managing/filing patient records Appointment scheduling Treatment authorization referrals Disability income and disability benefits Medical law ethics Use of PDR (Physician’s desk reference) OSHA standards and Universal precautions HIPAA Vital signs Patient billing (electronic, manual) CMS-1500, UB- 04 claim forms Coding; CPT, ICD-9, HCPCS,DRGs Office 2000: Word, Excel, PowerPoint, Medisoft Software Dental Administrative procedures

WORK EXPERIENCEMed Express PSI 04/16/2012-present Patient Customer Service Representative Main phone person; directed and transferred phone calls; anwsered billing questions; turned accounts over to collections; executed credit card payments;

Cuidado Casero Home Health Central: Austin, TX

3/11-04/13/2012 Medical Records Clerk Medical filing /charting; HR filing; fax and receive medical files; answer and direct calls; direct visitors; order office and medical supplies; dme referrals; close office ; data entry on mckesson system

Texas Onocology: Cedar Park, TX 8/10 – 9/10 Medical Administrative Assistant Extern Medical filing/ charting; scanning for paperless transactions; reviewed and updated dictation; communicated appointment reminders for patients; directed and transferred phone calls

La Madeleine French Bakery & Café: West Lake Hills, TX 5/07 - 1/08 Hostess /Cashier Take orders on POS system for notification of kitchen crew; Communicated with and seated customers; served line items; Executed cash and credit card transactions; Supervised employee.

AWARDS AND CERTIFICATES

CPR & First Aid Certification 2010 HIPAA Training 2010 OSHA Training 2010 Honor Roll 2010