Electrical Engineer Customer Service
Resume:
Teresa M. Patridge
Bardstown, KY 40004
SKILLS SUMMARY: Well-developed organizational skills with the ability to meet goals and deadlines in a professional manner. Certified Achieve global trainer in customer service and leadership on the deliver and develop levels. Extensive leadership experience in the automotive industry.
SUMMARY OF SKILLS:
• Kanban
• 5S
• JIT Manufacturing
• Kaizen
• Lean Manufacturing
• Visual management
• Toyota Manufacturing Systems
• Microsoft Office
• Brivo
• Kronos
• QAD
• Cyberquerry
EMPLOYMENT HISTORY:
Tower International, Inc (2006 – 2012)
Bardstown, KY
HR (2010 -2012)
• Responsible for payroll for 460+ colleagues
• Extensive Data entry
• Responsible to schedule and deliver training for all colleagues at the Bardstown facility and beyond.
• Maintain effective communication
Production Superintendent – Operations Management (2006-2010)
• Responsible extend round the clock for all three shifts including:
o Five Production Supervisors
o Twelve Hourly Team Leads
o 190-240 Production Associates
o Maintenance Team Members
• Provided scorecard, performance, and key metric data as required to support daily, weekly, and monthly reporting
• Maintained an accurate account of all direct/indirect labor, headcount reporting and reconciliation. Prepared exception reports of any variations to the budgeted numbers.
• Managed overtime. Balanced customer requirements with the minimum use of labor hours
• Helped develop and promote safety initiatives
• Developed, designed, motivated, inspired, and maintained a world class 6”S” environment
• Helped coordinate/facilitate formal and informal kaizen events.
• Reported weekly and monthly on scrap costs, sorting costs, and rework costs for each area
Hella Electronics (2005-2006)
Flora, IL
Team Leader – Sensors and pumps dept.
• Responsible for 6 hourly employees on two labor intensive lines.
• Managed shift production, safety, & quality.
North American Lighting, Inc. (2001-2005)
Flora, IL
Coatings Supervisor – Hardcoat Dept.
• Supervised 45 hourly employees and 2 Team Leads.
• Oversaw day to day production in 3 hardcoat clean rooms, an anti-haze process, a sputter machine, and 4 sidepaint booths.
• Involved in scrap reduction activities.
Barlow Lock and Security (1999-2001)
Effingham, IL
Field Technician
• Installed and serviced fire and security systems.
• Installed and serviced closed circuit television systems.
• Worked as an apprentice locksmith.
Line Service Specialist (1998-1999)
Million Air St. Louis
Chesterfield, MO
• Responsible for refueling and towing of aircraft.
• Assisted passengers and flight crews.
• Responsible for minor billing charges.
• Assisted in minor aircraft repair as needed.
JACA Electric & Engineering (1998-1999)
St. Peters, MO
Security Technician & Electrician’s Helper
• Installed residential security, fire, automation systems & commercial security systems.
• Certified Level One Alarm Technician
• Assisted the Electrical Engineer in many degrees of electrical work.
US NAVY – VF 101(1995-1997)
NAS Oceana, VA
Aviation Electrician’s Mate
• Diagnosed aircraft electrical system problems using schematics, electrical test equipment, and technical publications.
• Proficient in soldering.
• Repaired flight control system wiring.
• Performed inspections and phases.
• Interpreted defects from flight crew entries in aircraft logbooks.
Plane Captain
• Launched and recovered jet aircraft.
• Performed pre and post flight inspections.
• Responsible for refueling and towing of aircraft.
EDUCATION:
PHR Prep Course (2011)
SHRM – Bellarmine University
Louisville, KY
Business Management (2008-present)
Strayer University
Louisville, KY
Business Management (2004-2006)
Olney Central College
Olney, IL
Alarm Technician (1998)
The National Training School
Bethesda, MD
Aviation Apprentice (1994-1995)
Apprenticeship Training Detachment
RTC, Great Lakes, IL
Architectural Drafting (1993-1994)
Lincoln Trail College
Robinson, IL
Flora Township High School (1990-1992)
Flora, IL
Effingham High School (1989-1990)
Effingham, IL
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