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Electrical Engineer Customer Service

Location:
Kentucky
Salary:
60,000
Posted:
March 13, 2012

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Resume:

Teresa M. Patridge

*** ********* **.

Bardstown, KY 40004

502-***-****

SKILLS SUMMARY: Well-developed organizational skills with the ability to meet goals and deadlines in a professional manner. Certified Achieve global trainer in customer service and leadership on the deliver and develop levels. Extensive leadership experience in the automotive industry.

SUMMARY OF SKILLS:

• Kanban

• 5S

• JIT Manufacturing

• Kaizen

• Lean Manufacturing

• Visual management

• Toyota Manufacturing Systems

• Microsoft Office

• Brivo

• Kronos

• QAD

• Cyberquerry

EMPLOYMENT HISTORY:

Tower International, Inc (2006 – 2012)

Bardstown, KY

HR (2010 -2012)

• Responsible for payroll for 460+ colleagues

• Extensive Data entry

• Responsible to schedule and deliver training for all colleagues at the Bardstown facility and beyond.

• Maintain effective communication

Production Superintendent – Operations Management (2006-2010)

• Responsible extend round the clock for all three shifts including:

o Five Production Supervisors

o Twelve Hourly Team Leads

o 190-240 Production Associates

o Maintenance Team Members

• Provided scorecard, performance, and key metric data as required to support daily, weekly, and monthly reporting

• Maintained an accurate account of all direct/indirect labor, headcount reporting and reconciliation. Prepared exception reports of any variations to the budgeted numbers.

• Managed overtime. Balanced customer requirements with the minimum use of labor hours

• Helped develop and promote safety initiatives

• Developed, designed, motivated, inspired, and maintained a world class 6”S” environment

• Helped coordinate/facilitate formal and informal kaizen events.

• Reported weekly and monthly on scrap costs, sorting costs, and rework costs for each area

Hella Electronics (2005-2006)

Flora, IL

Team Leader – Sensors and pumps dept.

• Responsible for 6 hourly employees on two labor intensive lines.

• Managed shift production, safety, & quality.

North American Lighting, Inc. (2001-2005)

Flora, IL

Coatings Supervisor – Hardcoat Dept.

• Supervised 45 hourly employees and 2 Team Leads.

• Oversaw day to day production in 3 hardcoat clean rooms, an anti-haze process, a sputter machine, and 4 sidepaint booths.

• Involved in scrap reduction activities.

Barlow Lock and Security (1999-2001)

Effingham, IL

Field Technician

• Installed and serviced fire and security systems.

• Installed and serviced closed circuit television systems.

• Worked as an apprentice locksmith.

Line Service Specialist (1998-1999)

Million Air St. Louis

Chesterfield, MO

• Responsible for refueling and towing of aircraft.

• Assisted passengers and flight crews.

• Responsible for minor billing charges.

• Assisted in minor aircraft repair as needed.

JACA Electric & Engineering (1998-1999)

St. Peters, MO

Security Technician & Electrician’s Helper

• Installed residential security, fire, automation systems & commercial security systems.

• Certified Level One Alarm Technician

• Assisted the Electrical Engineer in many degrees of electrical work.

US NAVY – VF 101(1995-1997)

NAS Oceana, VA

Aviation Electrician’s Mate

• Diagnosed aircraft electrical system problems using schematics, electrical test equipment, and technical publications.

• Proficient in soldering.

• Repaired flight control system wiring.

• Performed inspections and phases.

• Interpreted defects from flight crew entries in aircraft logbooks.

Plane Captain

• Launched and recovered jet aircraft.

• Performed pre and post flight inspections.

• Responsible for refueling and towing of aircraft.

EDUCATION:

PHR Prep Course (2011)

SHRM – Bellarmine University

Louisville, KY

Business Management (2008-present)

Strayer University

Louisville, KY

Business Management (2004-2006)

Olney Central College

Olney, IL

Alarm Technician (1998)

The National Training School

Bethesda, MD

Aviation Apprentice (1994-1995)

Apprenticeship Training Detachment

RTC, Great Lakes, IL

Architectural Drafting (1993-1994)

Lincoln Trail College

Robinson, IL

Flora Township High School (1990-1992)

Flora, IL

Effingham High School (1989-1990)

Effingham, IL



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