Customer Service Sales

Valerie Johnson

* ********* ****** ● Spring Valley, NY 10977 ● 845-***-**** ● *******.********@*****.***

PROFILE: Excellent experienced extensive proven in all phases of the sales cycle including marketing, showing, contract negotiations, financing and closing. A skilled producer with the ability to build and retain strong customer relations and close sales with enhance bottom-line-profits, seeks a challenging position that fully capitalizes on my experience, skills and ambition while offering further career growth and advancement as merited.

ATTRIBUTES: Proven Sales / Management Effective Communicator / Negotiator

Consistent Producer / Quick Learner Excellent Customer Service Skills

Income Tax Preparer Interact Positively At All Levels

- Experience -

Iceland Health, Orangeburg, NY 08/10 - 04/11

Processed sales lending complete support to customer care resolved order issues.maintained logs

Delegated referral to the proper areas of the department to be handled accordingly.

Creating ideas to improve the the daily task at hand to create a better environment.

ERA TUCKER ASSOCIATES, Nanuet, NY 05/03 - 10/10

Received extensive formal training in areas of sales, real estate law, business law, etc.

Address and respond to all client inquiries, concerns, or issues pertaining to real estate ownership.

Meet with buyers to discuss financing and all required documents for closing.

Recommend various financial institutions for those clients with marginal credit.

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PEARSON EDUCATION, Old Tappan, NJ 11/01 - 06/03

Customer Service Representative

Provided complete customer support to maintain up to date orders, returns, and freight tracking.

Processed up to 75 incoming calls daily entering orders in fast paced environment.

Resolved order complaints promptly while referring other inquires to proper department.

Bill Kolb Jr. Subaru, Orangeburg, NY 10/00 - 07/01

Administrative Sales Support

Maintained log of all NY State motor vehicles registrations.

Processed orders, sales, and ‘prepared weekly reports.

Prepared and controlled contracts with breakdown of all banking and leasing agreements.

- Education

Rockland Community College, Suffern, NY

LICENSED REAL TOR-FYYSTATE CERTIFICATE

Liberty Tax, Nanuet, NY

Income Tax Preparer-Certificate

-SKILLS -

Reynolds Systems MS Word MS Excel MS Power Point Lotus

Excellent references provided upon request

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