MBA RESUME

David A Parkin M.B.A

**** ***** **** ****** **** Number: 952-***-****

Eden Prairie, MN 55346 *********@*****.***

Strategic Sales Growth-Maximizing and Customer Retention-People Coaching and Development.

Dynamic professional possessing an extensive record of achievement in sales and customer service, driving sales growth while providing effective leadership in highly competitive markets. Proven track record demonstrates an unrivaled work ethic, delivering unsurpassed customer service through exceptional coaching, consistency and a desire to succeed. Effectively increased distribution and acquisition of new business while maximizing customer interactions and retaining existing customer base. Consistent record exhibits operational excellence through setting high expectations and continually holding people accountable by leading specific proven behaviors.

Core competencies include:

• Sales Development Public Speaking Territory Growth

• Relationship Management Motivational Speaking Development

• Team Building Award Winning goals In Direct /Direct Sales

__________________PROFESSIONAL EXPERIENCE____________________

Personal Banker Wells Fargo Bank 3/2009 to 7/2009

Agency Owner Farmers Insurance 10/2008-3/2009

Insurance Agent Liberty Mutual 2/2007-11/2008

Credit Analyst II Wells Fargo 11/2004-9/2006

Insurance Agent Country Insurance 1/2004-1/2005

Customer Service 4 Ford Motor Credit 3/1999-11/2003

Wells Fargo Bank 3-200*-*-****

Personal Banker- Eden Prairie, MN

Wells Fargo Bank is a visionary company that satisfies all of their customer’s financial needs. One vision is to be known as one of America’s greatest companies and the number one financial services provider in each market.

Selected Achievements:

• Building long term relationships with customers in person and over the phone.

• Exceeding financial customer challenges and at the same time providing peace of mind.

• Experience in retail sales and financial industry

• 5 out of 5 Perfect customer satisfaction WOW Score.

• 684 products and services sold during sales

• Successfully obtained completion of banker training

Liberty Mutual Insurance Company 2-2007 – 11/2008

Insurance Agent – St. Louis Park, MN

Liberty Mutual is a diversified international group of insurance companies that rank in the top 93 of the Fortune 500 largest U.S corporations. Widely recognized for its sound financial management, Liberty Mutual has 16.6 Billion in annual consolidated revenues.

Selected Achievements:

• Obtained an Insurance License (Minnesota License # 20433101 P/C and A/H) Along with obtaining the following awards: Pacesetter, Pursuit of Excellence and Best of the Best.

• Executing an Affinity based Marketing plan to enhance sales to the capture of 9 GSP Business accounts.

• Implemented sales strategies and provide motivational public speaking objectives to benefit fairs and wellness expos with a goal to attain 100+ clients.

• Developed Marketing plans to assist in obtaining large clients such as school districts, associations, private organizations, club houses, banks and credit unions.

• In Oct 2007 was listed as the Top 14 out of 361 agents in the country less than one year with the congratulations of achieving 67% of state target.

• End of the Year results weighted in the upper 37% of the surviving agents with in the company under 1 year.

Credit Analyst 2, 2004-2006

Wells Fargo Auto Finance –Maplewood, MN

Wells Fargo Auto Finance was a prime auto finance company with the vision to satisfy all of our customer’s financial needs and help them succeed financially, and be recognized as one of America’s greatest companies and the premier provider of financial services in every one of our markets, number one, second to none.

Selected Achievements:

• The Implementation to exceed in analyzing consumer credit to promote Prime and Sub Prime paper to meet Wells Fargo’s business objectives and sustain dealer relations and create a larger presents in the market .

• Development of a relationship management process to keep a best practice relationship that a dealer can have confidence in.

• Develop and analyze dealer trends and marketing niches to enhance performance and profitability for Wells Fargo as I train and complete daily assignments.

• Contributed a profitable position for Wells Fargo by negotiating on various items: Term, rate, price and closing the deal.

• Travel to central territory dealerships to create a personal business relationship to gain more market share.

• Continuous rehash prime and sub prime paper to keep profitability high and dealership relations healthy.

• Motivate Business propositions to dealers to create full dollar potential, along with selling ethical tactics.

• I directed team step building processes to enhance efficiency and effectiveness on a daily basis to achieve primary and secondary goals.

• Maintain consistent contact strategies and follow up procedures with in a time management system to directly affect the Wells Fargo Auto Finance guidelines.

• Manage ideas and schedules to share intelligence and data to create useful future business resources.

• Records of average 106 booked contracts a month and end of year department average is 1,888 contracts booked.

• AFG Territory mix with the holdings of 17MM portfolio exceeding territory expectations

INSURANCE AGENT 1-200*-*-****

COUNTRY INSURANCE AND FINANCIAL SERVICES, EDINA, MN

Selected Achievements:

• 100% Direct Sales Directive for the State of MN to sell Auto, Home, Life, Annuities and Business Insurance to the public and businesses.

• Direct Marketing and Advertising of Products with in the State of Minnesota for direct Insurance purposes to meet business goals.

• Competitive Analysis of Product verses Price to the Minnesota market niche; along with examine any upscale changes.

• 100% Risk Management of Families, Friends and Businesses to determine high risk where Insurance is needed to fulfill social responsibility.

Customer Service Rep 4 (Promoted) 3-1999 TO 11-2003

Ford Motor Credit Co., Eden Prairie, MN –Colorado Springs, CO

Selected Achievements:

• I started in customer service and then was promoted to Vehicle liquidations and logistics management.

• I effectively managed the Midwest Territory of repossessed automobile units to transport to specific auctions to be sold.

• I was awarded and contributed to the overall success of customer Service: I managed out-bound sales calls to keep delinquency low. I held the lowest percent of Delinquency in the month of Nov/2003 with 1.7% high 3%.

• I was elected to become the Sales Project Coordinator: Promoted ideas and concepts such as Credit Drives America and Idea Process Idea, which aided in the companies media promotion and overall cost saving operations.

• I assisted in Credit Analysis: Assisted a Buyer to help out the Dealer Service Supervisor with the extra promotional paper. Handling prime and sub prime paper to ensure profits and larger margins to Ford Motor Credit. Large negotiations, handling 1 million to 1.5 million a month in volume.

• Dealer Sales audits (03/99 to 08/02) closely monitoring of automobile sales and manufacturers sales orders, which include floor planning, floor plan acquisition, takeovers and many dealer visits.

• Constant monitoring vehicle liquidations department to include the handling of parts and sales orders of parts to auto auctions and body shops through out the United States. This career also included some necessary field visits to local (Manheim and Adessa auto auctions) (Danielle Singleton 800-***-**** x 176).

• Successfully developed and built a moving portfolio of a 1 million dollar account through the Adessa Cleveland auto auction.

• 6 Sigma (DMAIC) Define, Measure, Analyze, Improve and Control (Green Belt Projects) I helped research methods to help the center run more effective and efficient.

Sheraton Hotel #885,

Front Desk (Manager on Duty)

1991 TO 1993

Selected Achievements:

• Optimized front desk duties, enhanced problems solving abilities, pool patrol, van logistics, Security along with St. Paul Police.

• Accurate cash management policies and procedures.

• I became a night auditor, reconciled IT problems and cash / visa-MasterCard pmts to the hotel to balance for the next day.

• Managing my own cash deposits and accountable for the actions of the front desk staff as acting MOD.

• Night audit billing reconciling for next day activities and reservations and exchange of cash and effective debit and credit cash management.

• Also to include the aiding in loss of help in housekeeping, restaurant facilitation and bar management.

Head Gymnastics Coach 2001-2003 usafa/usotc

Air Academy, Colorado Springs, CO (Diane Schuk A.D.)

Selected Achievements:

• My Objective was to develop, manage and improve the skill level of gymnasts.

• I maintained safety and motivation, as a leader and coach. I gave advice and guidance to help my gymnasts focus as a team in a winning environment.

• Developed a best practice to psychologically prepare gymnasts to adapt to change while concentrating on routines and the fundamentals of Gymnastics.

• I became a gymnastics consultant and mediator between gymnasts and other athletes. I maintained a structured workout and created a competitive environment where challenging aspects come into place.

Other-GYMNASTICS

MN Valley GYMNASTICS 2005- CURRENT (TODD GEISLAND)

LEVEL 9 COACH USAG PROFESSIONAL # 210542

SAFETY CERTIFIED Minor: Coaching

Centennial H.S Spotter 2008-2009 (Brian Hegseth A.D)

Hopkins H.S Spotter 2007-2008 (Dan Johnson A.D.)

Prior Lake H.S Spotter 2005-2006 (Mary Haugen A.D.)

Maple Lake H.S Head Coach 2004-2005 (Dave Schroeder A.D.)

Forest Lake H.S Spotter 1995-1997 (Doug Peltier A.D.)

EDUCATION and TRAINING

REGIS UNIVERSITY COLORADO SPRING, CO

Masters of Business Administration May 02, 2003

MBA Concentration: Operational Management 3.663 / 4.0 G.P.A

ST.CLOUD STATE UNIVERSITY ST.CLOUD, MN

Bachelors of Science February 27, 1998

B.S Concentration: Marketing 2.4 / 4.0 G.P.A.

Minor: Coaching

Training

• Wells Fargo Banker Personal Banking Training (2009)

• Business training ”How to run a Successful Farmers Business” (2009)

• Wells Fargo Auto Finance Credit Intranet Training (2004) (2005) (2006)

• Buyers Guide to Selling (2004) Integrity Selling (2004)

• Josephs / Dunham’s MSI sales producer training (2004)

• Country Insurance and Financial Services Sales training (2004)

• Specialty Sales training II (2004)

• Ford Motor Credits Motivating Sales Tactics (1999)

• Feel, Felt, Found Method of Sales training (2001)

• Who Moved my Cheese (2002)

Computer Experience:

I am proficient in Microsoft Word, Excel, Power-point, Outlook and email. I have used Workflow, C.A.R.S, NADA, CMIS and Dealer Track and the Insurance application CMS and most current Well Fargo Business applications.

Professional Commendations: Available upon Request

Contact this candidate