Admin, Clerical, Bookkeeping

Joan Gilsenan

*** ******* ** **: 828-***-****

Savannah, Ga 31419 E-mail: ************@*******.***

OBJECTIVE

To obtain a position that utilizes my strengths in organization, information technology and clerical background.

EDUCATION

A.A.S. Degree in Business Administration 2005

Pasco Hernando Community College, New Port Richey, FL

A.A.S. Degree in Computer Information Systems 1998

SUNY Cobleskill College of Agriculture and Technology, Cobleskill, NY

COMPUTER SKILLS

 Microsoft Office - Word, Excel, Publisher

 Set up of Computer Hardware

 Installation of Software

 Peachtree, QuickBooks

WORK EXPERIENCE

Office Assistant

Ambassador Automotive – Franklin, NC 2009 - 2010

Data Entry in Spreadsheets previous week sales, Daily office operation

Answer and Direct Calls, Create invoicing in QuickBooks, Accounts Receivable

Customer Service Rep.

Drake Software – Franklin, NC

Answer customer calls regarding the product, complete support of the product 2008 – 2009

Fast Paced Call Center for the tax software

Office Manager

Green with Envy – New Port Richey, FL 2007 – 2008

Maintained all office procedures

Managed Appointments for the Owner and Technicians

Accounts Receivable, Data Entry, Customer Service

Sales Coordinator/Administrative Assistant/Receptionist 2005 - 2007

Millian-Aire ENT. Corp - New Port Richey, FL

Created and Maintained all files Answers and directs all calls

Processed all Financial papers for installation Data Entry/ Other daily office procedures

Trained all Salesmen with proper paperwork procedures with their new computers and software

Medical Records Clerk - Research Assistant/Coordinator 2001 - 2004

Clinforce Staffing/Discovery Alliance - Hudson, FL

Heart and Vascular Institute of Florida, Dunedin FL

Created and Maintained Medical files / Cold Calling Patients and Hospitals for information

Medical Manager Database program Assisted Coordinators with research patients

Completed Case Report Forms / Created and Maintained the Institutional Review Board documents

Managed daily office procedures

Accounting Department - Account Representative 1999 - 2001

Yoh Managed Staffing (Day and Zimmerman) Albany, NY

Maintained Accounting database information for GE Appliances/Motorola and their Suppliers

Maintained Accounts payable and receivable/Cold Calling the Client and Suppliers

Developed and maintained the timecard entry process, Data Entry of 500+ weekly timecards

Saved $1000’s implementing an electronic timecard process

ACCREDITATION

A part of the Wellness Center team working towards A.A.A.H.C Accreditation.

7 Habits of Highly Effective People

VOLUNTEER WORK

American Red Cross – Office Assistant, Pasco County Branch

American Cancer Society’s Relay for Life - Coordinator of Team Fundraising

American Heart Association Heart Walk

Joan Gilsenan

510 Windsor Rd Ph: 828-***-****

Savannah, Ga 31419 E-mail: ************@*******.***

References

Business

Teresa Seay Franklin, NC 828-***-****

Casey Dillon New Port Richey, FL 727-***-****

Howard Millan New Port Richey, FL 727-***-****

Rita Hall Franklin, NC 828-***-**** ext 4255

Personal

Lisa Womack Savannah, GA 912-***-****

Elyane Smarkos Franklin, NC 727-***-****

Bobbi Sherrill Lawrenceville, GA 678-***-****

Alvin Wormuth Franklin, NC 727-***-****

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