Customer Service Rep

Jacqueline Coulon

**** ******* ***.

Baton Rouge, LA 70806

Cellular 225-***-****

**********.**********@*****.***

Staff Radiologic Technologist, Staff CT Technologist, Customer Service

QUALIFICATION HIGHLIGHTS

* Mediation and problem solving skills.

* Effective management, technical, and supervisory skills.

* Demonstrated ability to meet the needs of patrons, dependable, hard working, reliable, and punctual.

* Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up.

* Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.

* Work well as a team member or independently.

* Met or exceeded all performance goals to date.

* Resourceful, energetic, competent, multi-task and results-oriented.

* Commended for dedicated work ethic and rewarded by steady promotions and training in all aspects of work.

PROFESSIONAL EXPERIENCE

Confidentiality Assurance. Patient Teaching. Problem Solving. Records Control/Progress Reports. Radiology. Skin/Venipuncture. Stress EKGs. Utilization Management Review. Organizational Performance & Productivity. C.P.R.. Infection Control. Employee and Ph

* Maintained medical records, receiving commendations for thoroughness and accuracy in completion of reports and patient documentation.

* Ensured sterile conditions by autoclaving and gas sterilizing all trays.

* Applied experience with hospital procedure to ensure readiness of ER staff.

* Established personal rapport with traumatized patients to provide comfort while administering emergency treatment.

* Staffed Diagnostic Cardiac Cath Laboratory, Radiology, and Special Procedures Unit.

* Provided client-centred care in cooperation with multi-disciplinary team.

EMPLOYMENT HISTORY

Traveling Radiographer and CT Technologist - 1999 to 2001

Resources On Call, Nationwide

Staff Radiographer/ CT Technologist - 1996 to 1999

Pointe Coupee General Hospital, New Roads, Louisiana

0

Staff Radiographer - 1994 to 1996

Earl K. Long Medical Center, Baton Rouge, Louisiana

Staff Radiographer - 1992 to 1994

Brazos Orthopedics, Houston, Texas

Staff Radiographer - 1990 to 1992

Chabert Medical Center, Houma, Louisiana

EKG Tech - 1985 to 1988

Chabert Medical Center, Houma, Louisiana

EDUCATION

Associate of Science, Radiografer - 1990

Charity Hospital School of Radiologic Technology, New Orleans, Louisiana

GPA: 3.5. A graduate of Charity Hospital School of Radiologic Technology in New Orleans, Louisiana with a specialty in Radiologic Technology. All education self-financed through student loans and grants. Class standing 10 out of 25s students. Completed continuing education courses in various modalities of radiography. Completed course work in radiographic positioning, physics, medical terminology, ethics and anatomy and physiology which has significantly contributed to my expertise in radiology.

H.S. Diploma, All - 1984

H. L. Bourgeois High School, Houma, Louisiana

Contributed to the high school and surrounding community with activities through church activities. General course work: Member of Fellowship of Christian Athletes, student council and class officer. Extracurricular activities include positions of leadership as well as additional work on teams and committees. GPA Overall: _3.5.

LICENSES

* National Registration, ARRT, Nationwide 1990 to 2006. American Registry of Radiologic Technologist is a national registry of Radiographers. One has to have this to practice radiology in any state.

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