Customer Service Manager
Resume:
Iman G. Clark
Gulfport, Ms 39503 ****.*****@*****.***
Objective To the best of my ability I will complete all necessary duties that are needed. I will provide customers with accurate information, exquisite customer service and excellent computer skills. I will have a professional attitude and relationship with customers as well as my coworkers. I am great with customer service. I am very good at multi-tasking. I am also a very fast learner and I am always eager to learn more. I as well know how to use to word, excel and powerpoint on a day to day basis
Experience 09/2009-present Best Buy D’iberville, Ms
Mobile Sales Associate
Manager: Adam Cheek 228-***-****
Sale cell phone devices for multiple cell phone providers
Zoning my department throughout the day
Cash register functions
Assisting customers with the different functions of their devices
Acknowledging customers of the different phones and their functionalities that will suit the customer better with their lifestyle.
Taking conference calls
Submitting weekly emails to District Mgr regarding weekly sales
12/2008-09/2009 AT&T Ocean Springs, Ms
Customer Svc Associate(Technical Support)
Manager: Melina Daniels 228-***-****
Assisting customers with daily functions on their cell phones
Sending out replacement devices to customers in place of their defeat devices
Assisting customer with billing inquiries and changing rate plans
02/2006-04/2009 Lowe‘s Gulfport, Ms Customer Service Associate (Paint)
Manager: Andrew Timberlake 228-***-****
Provide customers with paint and home decoration information
Completing Zone recovery and Inventory Replenish Product sheets daily
Weekly and monthly Cycle Counts
Cash register functions
Assisting 2 or more customers at the same time
Satisfying customers’ wants and needs
Knowledge of sale items throughout the store and our competitors
Special ordering products not in-stock
Education 2010-present MGCCC Gulfport, Ms
Bachelor of Biomedical Science
Minor Spanish
2002-2005 Harrison Central High School Gulfport, Ms
Graduated Top 50% of class
References Brittani Virgilio (Coworker) 228-***-****
Adam Cheek (Coworker) 228-***-****
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