Customer Service Administrative Assistant

Annette Minarcin *** Cedar St. Manchester, NH ****3

Email:dlogeg@r.postjobfree.com H: 603-***-****

OBJECTIVE: To locate an Administrative Assistant, Receptionist /Customer Service position with a company that can utilize my prior experience and skills

QUALIFICATIONS:

Computer skills: Word, Excel, Microsoft Office, Outlook, Mas/90 an Internet

Excellent customer services skills, organization and multitasking capability

Possess knowledge of all office equipment and phone systems

Friendly professional personality who enjoys working alone or on a team

Experience in FedEx, UPS and postal mailing systems

EXPERIENCE:

G&G APPLIANCE SERVICE 11/010 to 07/012

Admin Assistant/ Customer service:

Answered all calls from customers regarding making appointments for repairers

Or general knowledge on price for service call and availability

Troubleshoot with customers regarding appliance repair for best possible service

Wrote up daily service calls with map codes for service tech

Organize files in file cabinet on monthly basis

General Admin duties to owner of company

American Warehouse/Black Diamond Boots 07/09 to 04/010

Admin Assistant/ Customer service:

Retrieved daily purchase orders via email or fax and entered using Mas/90

Answered incoming calls and assist customers with questions regarding product availability, pricing and warranty

Created template using Excel for sizing boots from women’s size to men’s

Scanned requested documents and sent to appropriate personal

Called customers regarding their 60day balance on account to collect monies owed

Contracted Assignments for Temp Services NH, MA

07/06 to 03/08

WindWard Petroleum (REARDON)

Admin Assistant/Customer Service:

Entered orders and provided updated pricing to customers via telephone

Assisted walk-in customers with purchases

Scanned driver delivery invoices into computer

Copied and faxed documents upon customer request

Getronics ICT Solutions & Services (TECHNICAL NEEDS)

Project Coordinator:

Coordinated scheduling of resources and ensured day-to-day conformance to project plan requirements

Participated in planning meetings with project team and obtained customer site list to create project schedule

Communicated project status via spreadsheet, conference calls and fax

Communicated with project technician's on daily bases with on and off site times and miles

Gentex Corporation (APOLLO)

Receptionist:

Answered all incoming calls and transferred to appropriate company personnel

Meet and greet on daily basis with professional attitude to all who enter building

Administrative Assistant to Purchasing and Engineering Departments

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