Manager Sales
Resume:
Charlie Carpenter *** Newfanes Way Greer, South Carolina 29650
******@*****.***
Multidisciplined performer
Operations/Production Manager
Dynamic, self-driven, business leader with BSBA and 15 years of contributions to
revenue growth, profitability and customer satisfaction
RESULTS-FOCUSED BUSINESS LEADER WITH EXTENSIVE P&L EXPERIENCE AND EXPERTISE IN DIE CASTING, INJECTION MOLDING, MACHINING, ASSEMBLY AND ENGINEERING OPERATIONS, INCLUDING ISO 9000 QUALITY STANDARDS. OFFER KEEN ANALYTICAL AND STRATEGIC THINKING SKILLS. LEVERAGE STRONG COMMUNICATION AND INTERPERSONAL SKILLS TO CULTIVATE VALUABLE CONTACTS, NEGOTIATE CONTRACTS AND MAINTAIN VALUABLE RELATIONSHIPS. MOTIVATED HIGH-PERFORMING TEAMS. SUPERB PROJECT AND PROGRAM MANAGER. DEVELOPED AND MANAGED AN $18,000,000 SALES TERRITORY FOR RCM INDUSTRIES. DIRECTED MANUFACTURING AT ARMADA AND INCREASED OUTPUT 12%; ESTABLISHED PLANT DIRECT TO INDIRECT RATIO OF 3:1 AND BOOSTED PROFITS BY 4%.
CAREER TRACK
MANUFACTURING MANAGER 2010- PRESENT
TENNESSEE TOOL & ENGINEERING OAK RIDGE, TN.
Progressive experience managing Production, Quality, Safety, and Cost Control for mid-size custom manufacturing operation involving casting, machining, and assembly processes. Responsible for all production scheduling, quality improvements, safety programs, plant maintenance and tooling. Interact with customers concerning scheduling and quality initiatives. Drive continuous improvement through lean manufacturing principles. Manage and review the division’s P&L to ensure that all financial objectives are adhered to within this business unit.
Implemented new scheduling format leading improved on-time delivery performance of 99.7%.
Initiated tooling change for high volume custom product that has improved the quality yield to 97%.
Applied lean manufacturing methodologies with an overall decline in labor cost by 8%.
PRODUCT LINE MANAGER 2008-2010
HARVEY INDUSTRIES AIKEN, SC.
Manage internal customer product line for manufactured components. Set daily, weekly and monthly schedules for assigned product lines. Define product criteria for manufacturing associates of appointed product/products. Conduct training sessions and set metrics dealing with appointed line/lines. Point of contact for customer’s quality, engineering and purchasing groups for product specifics. Interact with sales and product team for assigned product lines. Track all metrics involved assigned programs. Manage new programs and timelines. Evaluate manufacturing processes to identify areas of improvement and implement actions and countermeasures.
Assembled team to drive cost from mature product line through improved manufacturing processes. Labor reduction of 33% and quality yield of 99.6%.
Managed weekly operating expenses for assigned business unit. Resulting in expense reductions of 26%.
SOUTHEAST MANUFACTURING SALES ENGINEER 2001 - 2008
RCM INDUSTRIES Franklin Park, Illinois
Catalyze business growth for this provider of custom aluminum casting solutions with four production facilities generating $18,000,000 in a southeastern US sales territory. Develop and qualify prospective client businesses and contact key decision-makers. Identify technical requirements, develop competitive price quotes and negotiate contract terms. Orchestrate collaborations with engineering, production, suppliers and customers to assure outstanding service and support for all client accounts.
Grew and maintained two of the company’s largest accounts; secured a single new account that produced $3,500,000 in annual sales (2004); increased new business by $1,500,000 (2003).
Managed multiple and complex project elements to consistently achieve technical objectives, meet customer expectations, budgets and timelines.
Directed meetings at customer and supplier locations for project launches and existing programs, and communicated critical data throughout the organization.
OPERATIONS MANAGER 1998 - 2001
ARMADA, INCORPORATED Wilmington, North Carolina
Spearheaded plant manufacturing and quality control for this automotive supplier with full accountability for P&L performance. Managed 160+ personnel, operating budgets and directed daily activities that optimized productivity and efficiency for die casting, machining, assembly, injection molding, maintenance, tooling, manufacturing engineering operations.
Boosted plant output by 12% using ‘lean management’ techniques; grew profits 4% by controlling internal costs; reduced plant direct to indirect ratio from 2:1 to 3:1.
Executed human resource functions: hired managers, engineers and production personnel; oversaw training; conducted performance reviews; administered payroll and benefits.
Instituted quality control policies and practices that proved critical for retaining the plant’s ISO/QS 9000 certification.
MANUFACTURER’S REPRESENTATIVE 1994 - 1998
CARPENTER SALES AND ENGINEERING Aiken, South Carolina
Drove sales of capital equipment and supplies to die casting facilities and foundries. Devised strategic plans, researched markets, identified prospects, and ascertained individual requirements. Provided technical consultation and presented custom-tailored product packages to Secured sales agreements, administered and maintained accounts to assure complete customer satisfaction.
Increased sales revenues by 10% annually for presses, process machinery, automation systems, chemicals, lubricants and filtration systems; named Sales Representative of the Year in 3 years.
Worked closely with client management to help maximize the return on investment and reduced average client costs by 5% to 10%.
PLANT MANAGER 1990 - 1994
R.E. PHELON Aiken, South Carolina
Optimized P&L performance for a die casting facility for an ignition systems manufacturer; Controlled annual budgets, production, maintenance, tooling and process engineering.
Enacted management practices that maintained an average 77% production up time and reduced scrap from 20% to 8%.
PLANT MANAGER Prior to 1990
ASSURED CASTING Rogersville, Tennessee
Orchestrated the start-up of a die casting and machining facility employing 150; developed capital and operating budgets, operator training and process engineering programs.
LEARNING CREDENTIALS
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
Southern Wesleyan University Central, South Carolina
Additional courses, seminars and workshops include:
Statistical Process Control (SPC) Kaizen Dale Carnegie Management
Numerous Die Casting Industry topics Software training
ORGANIZATIONS & ASSOCIATIONS
Regional Board Member - North American Die Casting Association
Society of Manufacturing Engineers
SOFTWARE PROFICIENCIES
Microsoft productivity applications
REFERENCES AND FURTHER DATA PROVIDED UPON
ESTABLISHMENT OF MUTUAL INTEREST
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