Business Systems Analyst
Resume:
PAYAL SONI
Email: *********@***.***
EXPERIENCE
**/** ** ******** ***** Brooklyn, NY
**/** ******** ******* *******
Assistant Vice-President
Payable Web Services is a web-based online fraud protection application offering products like Pos Pay, RPP and Recon Input to its customers. PWS-M offerings can be categorized into the following services:
Check Services (Inquiry, Stop, Revoke and Photocopy). Check Services are a set of functions targeted at both Classis check and Disbursement customers to help manage their check related needs
Data Download – This a new product offered by PWS-M to both classic check and disbursements customers to download their historical data into CSV or QuickBooks format
Check Print Lite –This product is targeted for middle market customers entitled to Check Print Services. Check Print allow clients to upload their check print requests to PWS
Reconciliation Services are primarily targeted at customers who have subscribed to Account Reconciliation Services. These customers will be provided with functions like online recon reports and files, Issue/Stop/Cancel file uploads and manual Issue/Cancel data entry
Fraud services consist of Positive Pay, Reverse Positive Pay and ACH filter. These functions are targeted at bank customers who have subscribed to this service and would like to have online access to, and would like to decision exceptions that have been found during the reconciliation process.
Media Creation and Delivery services are primarily back office functions which allow bank personnel to deliver images and reports to customers on various media like CD ROM, Tapes and Transmissions
Responsibilities:
• Gathered requirements during inception phase, documented and delivered functional specification documents
• Acted as a liaison between the business unit and the development team and served the mission-critical function of understanding the specific business needs, determining and documenting accurate requirements and presenting these requirements in a manner that is agreeable, measurable and flexible enough to meet project needs.
• Communicated regularly with users to determine system needs and translate these needs into functional and/or technical requirements.
• Interfaced with business users to prepare and update Business Requirements Document (BRD)
• Ensured all artifacts complied with corporate SDLC Policies and guidelines.
• Performed GAP analysis of business rules, business and requirements.
• Experience documenting and tracking project milestones and performance metrics.
• Participated in weekly meetings with the management team and walkthroughs, supported various releases with tight schedules and worked on weekends and nights to support deployment verification.
• Primary SME for database conversion:
1. Conversion of profiles of Bank One Customers from the old platform (Carreker) to the end state platform (MCD).
2. Created mapping documents to map the source data to the target data. Reviewed flat files from the source application to ensure correct mapping of the data into the corresponding fields in the PWS tables
3. Created Action Items and held meetings to resolve the issues related to the conversion
4. Interacted closely with the Product, Operations and the Project Manager to discuss various
gaps and issues involved in the conversion.
5. Created business rules for the conversion.
6. Validated that the source data has been loaded into the mapping tables with Toad.
7. Validated the profiles to ensure that the profiles have been converted successfully.
8. Validated different screens to ensure that all the fields are parsing correct data.
9. Validated the profiles with different cycle frequencies to ensure CDs are
being burned with correct data.
• Involved in validating that the customers are getting billed for the services that they are entitled to.
• Involved in validating the daily, monthly and the MCD billing codes.
• Ran SQL queries in Toad to validate the billing volumes.
• Worked on the PWS-Chase Online integration. The objective of the project was to deploy an integrated solution for fraud protection services including Pospay, RPP, Recon Input, Online Enrollment and billing. The line of business was Commercial and business banking customers.
• Implemented a new product called ‘Data Download’ for the Chase customers. Customers entitled to this product would be able to download their historical data into CSV or QuickBooks format.
Technology
• Development Platform
o J2EE, Websphere, Struts/AXIS framework
• Development Tools
o RAD, Rational Rose
• Database
o Oracle 10g
• Source Code Versioning and Build Process
o CVS
05/03 to ALEKH TECHNOLOGIES New Brunswick, NJ
12/06 Business Systems Analyst
Alekh Technologies is a software consulting and development firm. The role involved writing business requirements for a Windows based application which was being developed for a financial company offering loans to small business owners.
The application checked and tracked the customer’s loans and payments schedules.
Responsibilities:
• Primary role was to gather, analyze, document, and validate the needs of the business stakeholders.
• Translated client business needs into business requirements that the IT project teams could understand.
• The primary responsibilities also included eliciting business requirements from business users and subject matter experts, defined and documented requirements, analyzed and prioritized requirements, wrote functional specifications and performed business process design in conjunction with operations teams.
• Acted as a liaison between the lines of business and the Development team.
• Lead requirements validation and traceability analysis and managed scope and requirements throughout the project lifecycle.
• Communicated effectively with Business Clients and IT staff on functional requirements like business rules, screen layouts, data mapping analysis, system interfaces and GUI designs.
• Worked extensively with cross impacted applications throughout the entire SDLC through delivery.
• Worked closely with the Technical Team, Product Managers and Project Managers.
• Assisted with testing of application releases.
• Participated in weekly meetings with the management team and worked on weekends and nights during product releases
Environment: Oracle, Java Script, XML, HTML
03/00 to DATASOFT SYSTEMS Baroda, India
02/02 QA Analyst
Datasoft Systems is an IT consulting firm based in Baroda, India. The role involved in testing an application that provided comprehensive information of the various types of Insurance coverage offered by the Oriental Insurance Company. The website functionality was extended by providing the customers to login and perform online transaction like updating their insurance policy. A new Customer Care website was redesigned to provide customized information for the customer service users.
Responsibilities:
• Analyzed system requirements and wrote test cases for testing software applications being designed for customers.
• Executed the tests manually to verify the application functionality in Test Director.
• Manually performed Back-end testing by writing SQL queries.
• Prepared project test matrix documents.
• Used Test Director for defect reporting and communication between developers and test team members.
• Conducted regression testing and identified application errors and interacted with developers to resolve technical issues.
• Conducted sanity testing to test the basic functionalities of the application.
• Performed positive and negative testing of the application for identification of bugs after fixing of errors in each subsequent build during the process of development.
• Interacted with developers & various team members to discuss/ resolve defects with their priorities
• Verified and closed bug reports once they were resolved.
• Defined and performed test strategies and associated scripts for the verification of the application and ensured that it meets all defined business requirements and associated functionality.
Environment: Test Director 7.5, SQL Server, J2EE, HTML, VB Scripts
05/1998 ARENA MULTIMEDIA Baroda, India
02/2000 Technical Head/Center Academic Head
Responsibilities:
• Coordinated Internal Training Schedules for Faculty at Teaching Center.
• Lead discussion sessions, grade exams and execute on-line dissemination of notes.
• Organized IT seminars to inform and recruit students for IT course and Computer certifications.
• Trained students in Multimedia Certification courses.
• Designed Technical Courses for Corporate Client Trainings on the following software: Adobe
Illustrator, Adobe Photoshop, Adobe PageMaker, Macromedia Director, Dream weaver, Flash, Premiere, 3 D Max, Elastic Reality.
et Studio
EDUCATION:
• Post Graduate Diploma in Information Systems. APTECH
• Bach of Arts (Hons.) Delhi University
CERTIFICATIONS:
• Brainbench Certification: WinRunner 6.0 Certified
• Certificate in Fundamentals of Business Analysis
Contact this candidate