IT Management
Resume:
Marlene Joyce-Wenger
RR *, Box ***A*, Grafton, WV 26354
*********@*******.***
Objective:
As a retired IT Director I have a wide range of experience which included: HR, Financial, Process Improvement, Project Management, and Technology. I have been in the IT field for over 34 years.
I’m seeking a position that will provide a friendly working environment and a reliable income. I’m dependable and I take great pride in my work.
Experience
02/2008 – 08/2008 Action Tech/Corestaff Richmond, VA
Contractor – Performing Business Analyst Role.
Documented requirements from various departments (Accounting, SCADA, & Electronic Measurement) utilizing Prosci change management methodology and Use case methodology.
04/2006 – Present DeMar Consulting, LLC Bridgeport, WV
Owner, Member
DeMar Consulting was formed as a company specializing in business processes, Information Technology, and Systems for the Energy utility segments. The members have over 40 years experience within the Energy Business. DeMar has provided service to several utilities within the tri-state area.
2001-04/2006 Dominion Services, Inc. Clarksburg, WV Richmond, VA
Information Technology Director (2002-March 2006)
Managed the Information Technology account of a major business unit, Gas and Electric Transmission.
Established and maintained the key relationship with business unit management to discover and translate business unit technology needs into technology plans.
Seek out opportunities to improve business processes and support critical business strategies, while at the same time educating the work force in the strategic use of technology in the business.
Ensures adherence to section's budgets (8.5M O&M, 6.5M Capital), project deadlines and overall goals.
Directed subordinate personnel (65), assigns tasks/projects based on department/section/business unit goals.
Monitor results of a department/section/business unit as errors can cause substantial impact on revenues, customer loss and on overall department/section/business unit operations
Project Champion for Six Sigma Black Belts
Knowledge, Skills, and Abilities:
Experience in providing IT solutions to business units.
Comprehensive understanding of the business objectives of the business unit and IT.
Ability to handle multiple tasks and work under pressure.
Develop effective strategies to market IT methods, processes, technological infrastructure, and skills to the business unit and IT personnel.
Excellent verbal, written and presentation skills.
Expert facilitator/leader.
IT Account Manager (2001-2002)
Managed the support of a client business unit or area account.
Identify the automation planning, direction of systems development and maintenance and/or operations of network systems, and business consulting.
Provide leadership to project managers and business analysts.
Directs business unit systems development and enhancement projects to ensure business and project objectives are met.
Supports assigned project managers to ensure proper allocation of resources and resolution of conflicts between project managers.
Markets Information Technology related services and directs funding and use of project resources.
Directed on-going business consulting and assessments with client groups.
Directed long and short range planning to support automation and business needs of company.
03/1996-2001 CNG-Services Clarksburg, WV Pittsburgh PA
Manager, Enterprise Network -
• Manage enterprise wide WAN and LAN’s
• Oversee Projects for growth of Network
• Preparations of budget and strategic plans for Network
Manager, Regional Network Services -
• Managed outsource agreement for LAN support to CNG Transmission and Hope Gas
• Project Manager for electronic mail standardization (Lotus Notes) and implementation for all CNG Companies
Education:
Villa Julie College Baltimore, MD
Business and Computer Science - Incomplete
References:
References are available on request.
Contact this candidate