Manager Case
Resume:
Stephanie Bachman
*** ******** *** *******, ** **075
************@*****.***
Objective: Obtain a job position that utilizes and enhances my skills and education.
Education:
Kutztown University, Kutztown, Pa May 2008 Graduate
• Bachelor of Science, Criminal Justice and Paralegal Studies
Minor, Spanish
Lehigh Carbon Community College, Allentown, Pa May 2008 Graduate
• Paralegal Certificate, ABA Accredited
Universidad de Valladolid, Valladolid, Spain Summer 2006
• Study Abroad, Spanish
Work and Intern Experience:
North Star Youth Services- Colmar, Pa January 2011-Present
Case Manager
• Make certain all resident’s records are up to the highest standards according to the Children and Youth regulations.
• Meet with each client at least thirty minutes a week; work closely with their assigned Department of Human Services worker and inform them with any pertinent information regarding their client.
• Responsible for writing Individual Service Plans and Quarterly Reviews for each client.
• Document all contact to schools, medical professionals, family members, caseworkers, and child advocates.
• Transport residents to and from court hearings, appointments, and activities.
Prudential Financial- Fort Washington, Pa September 2011-January 2011
Case Manager
• Reviewed annuity applications for precision and accuracy, then data entered them into the company’s database.
• Contacted financial professionals regarding their client’s applications if questions arose or follow up was necessary.
Domestic Violence Legal Clinic- Lancaster, Pa June 2006-August 2006
Intern
• Accompanied the lawyers, advocates and clients to the Protection from Abuse hearings.
• Sat in on confidential meetings between the advocates and clients, discussing their issues, options and possible solutions.
• Created an updated version of the company’s informational pamphlet
Specialized Skills and Trainings:
• CPR and First Aid Certified
• Trained in Crisis Management and De-escalation
• Computer Literacy-Microsoft Word, Excel, PowerPoint and Outlook
Professional and Service Organizations:
Delta Zeta Sorority
• Served as Secretary on the Executive Board during active member status; currently alumnus.
• Participated in several events supporting the local philanthropy, Berks Women in Crisis.
References:
Personal and professional references are available upon request.
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