Brenda S. Gregory
Objective
To obtain a challenging position as Patient Care Representative in the Franklin office where my in-depth knowledge can broaden the base of expertise in your department.
Professional Experience
Staff Assistant
2001- Present
University of Kentucky Cooperative Extension
Continue to gain knowledge and learn about the company in which I am employed.
Provide excellent leadership and motivational skills to employees ensuring moral is excellent among employees. Daily basis of customer relations, using the internet daily to supply needed information to the clientele’ of our county, Soil Sample Data, Accounts Payables and Deposits for CEC District Board, Soil Lab, and Farmers’ Market accounts, Balance all bank statements and provide monthly accounting reports, Answer phone, Patim, Publish newsletters, flyers, invitations, etc., Process awards and create items for give aways and programs, Secretary to three agents, Process numerous letters and newsletters daily, Keep publications stocked, organized and up-to-date, Responsible for web page design, State reports monthly, Maintain up-to-date mailing list for all clientele’ based on type of information they need, Maintain and order office supplies, Responsible for county packet weekly, Refill postage meter and maintain penalty mail.
Customer Service Manager
(October 2000-March 2001)
Walmart – Franklin KY
CSM to 22 cash registers, and all outlying registers in store; Make change, schedule registers and lunches to accommodate the public, Daily spot checks; Approve returns; Handle unhappy customers. Excellent people skills and able to take charge in situation; a team leader. Excellent communication skills.
Lifeline Home Health
1992-2000
Office Manager Specialist – Franklin KY 42134
Scheduling of employees, Enter data for Medicare for new patients and renewals, payroll, answer telephone, Ordered supplies for patients needs, Update patients charts and make sure they comply with rules and regulations
Payroll Clerk
1988-1990
Washington Dee Cee-Franklin KY
Accounts payable clerk then moved to Payroll clerk, payroll and taxes for 600+ employees weekly
Accounts Receivable Clerk
1984-1988
National Linen Control - Franklin KY
Accounts receivable and scheduling clerk to around 500 customers. Maintained under 2% past due with clientele’ during employment and was recognized several times.
School
Graduate of Franklin-Simpson High School
Graduate with 4.0 GPA from Davidson Medical School as a Medical Assistant.
Accomplishments
Chairperson for the Franklin-Simpson County Fair; 2006 Chi Epsilon Sigma
Gamma Chapter Media Award; 2006 Friend of 4-H Award, 2004 Chi Epsilon
Sigma Gamma Chapter New Achiever’s Award; 2004 Chi Epsilon Sigma Gamma Chapter County Web Site Developer Award
References
Provided upon request