Training Project Manager

I have over ** years progressive experience with large fortune 500 companies. Experience includes both US and offshore teams with robust records of success in achieving complex objectives and timelines. I am highly experienced in managing and implementing end-to-end, instructional design process-based methodology (analysis, design, development, and delivery) to create outstanding curriculum and training programs. I was awarded 2nd prize in the OxTalent 2009 competition for my work in converting an ILT to CBT at University of Oxford. The prototype was so successful that Oxford University has proposed to take this project further to supporting the wider community.

EDUCATION Master of Science, Education

University of Oxford, (Oxford, UK)

Master of Science, Computer Science

Western Illinois University, (Macomb, IL)

Bachelor of Business, Marketing

Western Illinois University, (Macomb, IL)

WORK Sr. eLearning Developer – Consultant

DeVry Inc. Oak Brook, IL, January 2012 – Present

eLearning Consultant

International Medical Corp in association with WHO, Jordan Health Ministry

Amman, Jordan, February 2012 - Present

Sr. Instructional Designer – Consultant (Remote)

Motorola Solutions. Schaumburg, IL, August 2011 – Jan 2012

• Analyze, design and develop ILT for a new router that will support the US Department of Defense in its military operations

• Worked with program manager and SME during design and development of ILT course

Tools: Design Document and final course in PowerPoint and MS Word

Sr. Instructional Designer – Consultant

Riverside Publishing. Rolling Meadows, IL, August 2011 – Dec 2011

• Analyze, design and develop 5 detailed CBTs for test administrators, coordinators and proctors nationwide that will allow them to understand and administer standardize testing.

• Created cutting edge eLearning work that was successful resulting in a new standard for future CBT development

Tools: Articulate, Camtasia, Lectora Inspire, Office 2010, Snag-It, Flipping-Book

Sr. Instructional Designer – Consultant

Northern Trust, Chicago, IL April 2011 to July 2011

• Work with project managers, stream managers, communications/change manager to identify and prioritize training initiatives in support of global rollout of Windows 7, Office 2010, harmon.ie, Excel Services and SharePoint 2010

Sr. Instructional Designer – Consultant

US Cellular, Chicago, IL November 2010 – April 2011

• Analyze, design, develop and implement instructor led training

• Design and develop Performance Support Site to support and host ILT training

• Design and develop CBTs to support customer service training

Tools: Captivate 5, Dreamweaver, Office 2010, Camtasia

Sr. Instructional Designer SharePoint – Consultant

Deloitte, Chicago, IL April 2010 – June 2010

• Designed and implemented PMP, CAPM and PRINCE2 training in SharePoint MOSS 2007

• Consulted and managed subject matter expert teams to define content and review learning deliverables

• Global deployment of PMP courses for internal consultants

Sr. Instructional Designer [GPRD] – Consultant

Abbott Laboratories, Abbott Park, Chicago, November 2009 – April 2010

• Consult and apply advanced interactive instructional design into existing courses

• Participate in benchmarking and evaluating training effectiveness

• Conversion of CBTs from Trainersoft to Lectora and incorporate adult learning theories and exercises that involved user interactivity

• Development of new CBT/WBT/ILT training

• Conversion of ILT/OJT to CBT

• Internal deployment of SharePoint site for training support

• Advise and assist internal clients in publishing and updating their Web site information.

Tools: SharePoint, Trainersoft, Lectora, Articulate, Vizio, Photoshop, Zoomerang, Dreamweaver, Flash, Captivate 4

Sr. Global Corporate e-Learning and Training Consultant

Baxter Healthcare, Chicago, IL – April 2008 to October 2008

• Responsible for developing Global End User Migration training materials and framework for Office 2007 migration

• Built 4 extensive interactive e-learning modules consisting of tutorials, quick guides, simulations and more.

• Responsible for developing Train the Trainer Guide for Office 2007.

• Work remotely with training personnel at 55 Baxter locations worldwide.

• Assist in SharePoint and Trifus deployment worldwide.

• Follow up with materials developed with remote support teams and global helpdesk to ensure familiarity with subject matter using teleconference, webinars, CiscoTelePresence and more.

• Deployment and support to over 55,000 employees worldwide

Tools: Captivate, Camtasia, Captivate 4, SharePoint, Trifus, Zoomerang,

Sr. Instructional Designer - Consultant

Macrovision (Installshield), Schaumburg, IL April 2008

• Evaluate existing ILT software product training materials.

• Analyze and provide a detailed project plan that included: approach, SME interviewing templates, identification of SME’s to be interviewed, and best practices for ILT technology training.

• Developed a final roadmap that an Instructional Designer will use to redesign the existing content into state of the art client software training courses. Suggestions included outlines, class structure, user workbook requirements, facilitator teaching guide structure, PPT examples and structure and Adult Learning theories for further improvements.

Sr. Instructional Designer & Trainer - Consultant

Kaplan,Chicago, IL , September 07 – March 2008

• Manage a team of instructional designers to ensure the timely development of course materials leading to high quality learning outcomes.

• Responsible for the ongoing development of new programs (ILT) for 63 campuses throughout the United States.

• Collaborate with Subject Matter Experts (SMEs) and program directors on program development.

• Create standardization in curriculum for entire nation.

• Built Instructor Resource Guide (IRG) to assist faculty nationwide in the transition of a standardized curriculum and conducted train the trainer programs.

Sr. E-Learning and Instructional Designer & Project Manager - Consultant

Hewitt Associates, Lincolnshire, IL November 2006 – September 2007

• Interfaced with all levels of management in defining training program scope, accountabilities, approaches and strategies.

• Evaluated current instructor and web-based training and implemented changes.

• Interacted with Training department leadership, sponsors, instructors, Subject Matter Experts (SME), and other team members to create and modify courses within specified budget and timeframes.

• Collaborated and consulted with the project teams in India regarding the quality and consistency of web-based training solutions.

• Developed online learning modules that increased new hire speed to productivity by eliminating 3 days of training and reduction in attrition rates from 60% to 35%.

• Introduced new design and engaging web based courseware.

• Updated existing content based on required changes/updates and end-user feedback.

• Performs QA and technical compatibility testing on e-Learning programs.

• Continuously assessed and improved online and blended training programs to ensure program effectiveness.

• Created and maintained course and image libraries to ensure standardization.

• Created training materials and conducted train the trainer programs prior to implementation of revamped modules.

Tools: Captivate, Flash, Camtasia, Centra, FrameMaker, QuestionMark

Instructor

Morton College, Cicero, IL August 2006 – November 2006

Computer Science Department

• Courses developed and delivered on ground and online (WebCT)

• Courses include Introduction to Multimedia, Networking, Access, Excel, Database Management.

Quality Assurance – Offshore Project Contractor

Lucent-Alcatel (Poland), May 2006 – August 2006

• Develop and execute test strategy (plans, cases, etc.) for assigned areas.

• Report test results and maintain schedules for assigned features and functionality

• Logs defects into issues database and report writing.

• Methodically produce the steps which exhibit bugs in the product and is reproduce and communicate these steps and recommend changes.

Instructor, August 2002 – April 2006

Northwest Missouri State University, Maryville, MO

Computer Science/IS/Interactive Digital Media

• Courses include Visual Basic 6.0, VBA, MIS, Multimedia and Web Development (HTML, Dreamweaver, CSS), Freshman Seminar, Flash ActionScript, JavaScript, Data Communications & Computer Networks and more.

• Courses developed and delivered on ground and online (CMS using BlackBoard, eCollege/eCompanion, Centra & Tegrity).

• Curriculum Design & Development.

• Co-Developed a new Masters program, MS-Applied Computer Science.

• Student Advisor to approximately 30 students.

• Continuously received outstanding student and department evaluations (average: 1.45 upon 5, 1 being the best).

• Implemented web based learning portals using E-college and Blackboard.

• Competently analyzed and prioritized information to make appropriate recommendations for various training and teaching procedures.

• Recipient of the prestigious Tower Service Award, for outstanding service and contribution to the university (April 2006)

Delivery Tools: Blackboard. e-College, Centra, Tegrity

Instructor, April 2006 – April 2008

University of California at Berkeley

Computer Science & Engineering Department

Online course in PHP programming for the web.

• Curriculum Design & Development.

• Development of Berkeley CMS for online students.

Web Developer, Jan 2001 – May 2002

Data Transmission Network, Urbandale, Iowa

• Develop detailed programming procedures for internet/intranet.

• Design, develop and maintain web based applications for a new start-up company, www.agdayta.com

• Update and maintain site content, troubleshoot and insure quality

• Competently analyzed and prioritized information to make appropriate recommendations for www.agdayta.com

• Implemented web based learning portals.

• Competently analyzed and prioritized information to make appropriate recommendations for various training procedures.

COMPUTER SKILLS

Visual Basic 6.0, HTML, AIML, XML, XSL, CSS, Perl, JavaScript, Fireworks, Flash, ActionScript, Dreamweaver, FrontPage, SPSS, Director 8.0, MySQL, Adobe Photoshop, JAVA, VB.NET, ASP, PHP, MS Office Suite, Framemaker., Camtasia, Captivate, Articulate, Lectora, SharePoint

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