Customer Service High School

Profile

Young. Enthusiastic. Professional. I am a vivacious young graduate ready to get my hands dirty and share my ideas with the world. Eager to be apart of the forefront of new companies with fresh ideas and striving to change the way the world thinks. I am intrigued by technology and hope to join a group of people who share the same drive that I have and dedicate my life to my work. I am willing to relocate if opportunities arise.

Experience

After school tutor and activity specialist 2004-2006

Provide assistance to 1st and 5th grade school children in an after-school homework enrichment/mentoring program that promotes literacy development and math proficiency. Mentoring skills include one on one time and focus on client self esteem and relevant issues dealing with child development and adolescent issues.

Broker’s assistant, coldwell banker real estate 2007-2009

Help organize contracts to close of escrow, assist in completion of comparative market analysis’, copywriting web based information about homes for the MLS system, aide in the home search for clients based on their specific needs, mass market mailing (farming), directly handle Emails or phone meetings with clients, and various office tasks. Job Training for other assistants, professional experience with title companies, home insurance and the like. I was able to work independently when my boss was away in Taiwan at a moment’s notice for months on end, following time difference scheduled work and international calling capability.

Chi Sigma Phi sorority active, Alpha chapter, csuf 2008-2010

Vice President 2009 Planned a benefit show for the Center for Pacific Asian American Families starring comedian KT Tatara and various Youtube celebrities. Actively gave back to the community: Susan G. Komen for the Cure annual participant and volunteer, LGBTQ supporter, March of Dimes, Mud Run Volunteer and Kinship Community Connections for Foster Children

Banal Na Paga-aral, Holy studies youth delegate 2010-present

Head of the South Bay Youth Ministry fundraising committee. Helped raise over ten thousand dollars within three months to send 30 people to an international retreat. Plan banquets and serve as liason between youth and seniors. Interact with various chapters internationally, including: Norway, United Kingdom, Australia, Taiwan and the Philippines.

Account Representative and marketing dept., homecare services for seniors 2009-present

Customer Service Specialist handling accounts for clients looking for a comfortable home for their families. Serving as the liason between clients and home care facilities. Assessing the clients needs to find the right fit that best fulfills their criteria.

Social Media marketing intern, OCINSIDERS 2011-present

Aide in planning of Marketing Campaign specifically for the Nike US Open for Surf 2011 at Huntington Beach, CA. Help in the organization of communication between interns and Chief of Marketing. Ad Creative experience, and Twitter account manager. Worked in congruence with Graphic Designer, Public Relations and Film Editor.

Education

John F. Kennedy High School 2002-2003 International Baccalaureate Student

Saint Joseph High School, Lakewood, CA 2003-2005 - High School Diploma President, Amnesty International Club

Cypress College, California - AA in Liberal Arts 2007 Top 6% of Class, Dean’s list

California State University Fullerton - BA Communicative Disorders 2009

Dean’s List, top 15% of college Golden Key International Honors Society

University of San Francisco - MA Certification Online Marketing Analysis 2011 Professional Studies

Skills

Web Analytics Social Media Integration Search Engine Optimization (SEO) Metrics Tracking 89 WPM 94% accuracy General Microsoft Office Skills Multi Tasker Strategic Marketing Other: Social Network Proficient: Twitter, Facebook, Myspace Web Media Outlet Aware: Tumblr, Flickr, Blogs, Vlogs Traveling iMovie

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