Customer Service Sales

Ronny E. Villanueva

Telephone: 720-***-**** Email: divamr@r.postjobfree.com

Professional Experience

• Highly reliable performer in accounting, customer service and sales support roles.

• Strong organizational skills and the ability to remain productive in independent assignments.

• Office skills including 10-Key, Microsoft Office, Windows, Excel, and Word.

• Phone Specialist with over 10 years of experience in diverse environments – call centers, accounting, customer service and sales support roles.

• General accounting skills, including revenue accounting, payroll, accounts payable, accounts receivable, collections, and spreadsheet development.

• Process general ledger entries from a variety of sources along with reconciling assigned general ledger accounts on a monthly basis; support monthly G/L close process. Perform analytical review of general ledger accounts and entities.

• Responsible for intercompany billing and Sales/Use tax accounting.

• Responsible for all account receivables and collections at two computer learning centers -- Denver and Indianapolis -- as well as perform other accounting duties as assigned by the accounting manager in researching both operational and financial issues and questions as needed.

• Maintain a close relationship with the sales department. Provide information to sales managers and account executives regarding invoicing, commissions, and other sales-related issues to ensure that departmental customer service objectives are maintained.

• Posted daily lockbox and commercial deposits, EFT’s, intercompany transactions, credit card processing and authorization into sub-ledger accounts monthly, ensure reports are accurate, presentable and tie to the general ledger.

• Bank Reconciliation -- reconciled Daily Cash Logs and Treasury Report Transactions into a deposit log along with generating end-of month valuations; prepare necessary month-end journal entries. Meet established deadlines.

• Provide a thorough understanding of AR aging and a proven ability to collect on delinquent accounts.

• Perform inventory accounting to include but not limited to inventory adjustments, receiving adjustments, proof of deliveries, account reconciliations, import and export of vehicles via factory, trade purchases, wholesale auctions or dealer transfers, and month-end journal entries

• Execute physical inventories, inventory transaction procedures, controlling movement of new and used vehicles ensuring proper inventory valuation is maintained.

• Responsible for data entry of vehicles into the ADP system, vehicle pricing, window stickers, and Key-Trac system maintenance.

• Procurement and budget management process used to reconcile outstanding individual invoice accounts.

• Coding and documentation made to enter disbursement transactions into an Accounts payable computerized system – Great Plains Dynamics Software.

• Examine purchase claims via the purchase/payment cycle and ascertain proper authorization for payment.

• Preserve portfolio invoice accounts and unprocessed cash disbursement records for assigned departments.

• Follow up on cash disbursements to ensure invoice payments are properly charged accordingly.

• Procurement and budget management process used to reconcile outstanding individual invoice accounts.

• Coding and documentation made to enter disbursement transactions into an Accounts payable computerized system – Great Plains Dynamics Software.

Work Experience

Accounting Principals Inc., Denver, Colorado 1 Year

Staff Accountant -- American National Bank, Denver, CO

New Horizons’ Computer Learning Center of Denver, Englewood, Colorado 1 Year

Staff Accountant

John Elway – Chevrolet / Ford, Denver & Boulder, Colorado 3 Years

Inventory Manager / Accounting Clerk

Promise Keeper’s, Denver, Colorado 1 Year

Staff Accountant – Accounts Payable

Education

California State University – Sacramento, Sacramento, California

Bachelor of Science Degree in Business Administration – Finance

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