Human Resources Management

BARBARA ROBINSON

New York, NY ***** - 347-***-**** - ************@*****.*** – http://www.linkedin.com/in/befrobinson

• Accomplished HR Professional with over 12 years of experience distinguished by commended performance and proven results.

• Extensive background in HR generalist affairs, including experience in performance management, employee relations, retention, staff development, conflict resolution, benefits and compensation, HR policies development and legal compliance, HR records management.

• Demonstrated success in negotiating compromises, Developing and implementing a comprehensive employee handbook, developing teambuilding programs, and developing training programs, corporate policies, job descriptions and management reports.

• Proficient in: MS Office Word, Outlook, Excel, Visio, PowerPoint; ADP WorkForce Now, ADP ReportSmith; ADP PayeXpert and PeopleSoft 8.

HR SKILLS

HR Policies & Procedures

Employment Law

FMLA/ADA/EEO/WC

Internal Investigations

Employee Relations

HR Department Startup

Benefits Administration

Payroll Administration

Orientation & On-Boarding

Training & Development

Performance Management

Organizational Development

PROFESSIONAL EXPERIENCE

AMERICAN LIVER FOUNDATION New York, NY

HR & Payroll Manager (Contract) 2011 - 2012

Direct the operations and administration of programs, policies and practices in the areas of employee relations, benefits, compensation, training and payroll. Provides guidance and expertise in human resource areas to various Divisions; assure compliance with relevant laws; and mentor and coach staff.

• Set policy and manage all employee relations issues. Counsel and train management staff in evaluating job descriptions and performance appraisals. Implement and administer employee relations programs for fostering employee and management relationships. Recommend employee relations programs and programs for approval.

• Direct the day-to-day operations of the Human Resources Department to ensure adequate human resources, adherence to operational standards and quality services. Establish and communicate clear performance standards and expectations, monitor and provide feedback on performance on a regular basis, identify appropriate opportunities to develop staff capabilities. Remain abreast of changes in human resources laws and regulations and recommend appropriate changes to the management team to assure policies and practices are compliant. Assure compliance in FMLA, FLSA, ADA, COBRA, ERISA, and OSHA. Monitor company Affirmative Action Plan and all other government requirements.

• Oversee and seek improvements in operational aspects of the department; ensure human resource needs are evaluated and met. Ensure the development and maintenance of appropriate documentation. Revamp and maintain Employee Handbook to reflect changing company policies and applicable employment laws. Develop and produce employee communications on benefits and HR related issues.

• Develop departmental objectives, goals, standards and budget; monitor, implement and manage appropriate budgetary controls and constraints; approve all expenditures and purchases. Oversee information provided to all departments and Divisions regarding salary and benefits during the annual budgeting process.

• Provide consultative expertise to management and supervisors in the areas of employee relations, organizational development and staffing patterns. Serve as a resource to employees on general policy information and procedures.

• Manage the development, implementation and integration of HRIS and payroll (ADP) to provide accurate and up-to-date employee information, profiles and reporting capabilities to ensure integrity of the compensation, benefits and payroll supporting functions, and the availability of information necessary to make informed decisions.

• Administers the company’s benefits programs. Responds to benefit inquiries from employees and serves as a point-of contact for all benefits related questions from employees.

MTA NEW YORK CITY TRANSIT Brooklyn, NY

HR Analyst (Temp) November 2010 – December 2010

Gathered, validated and maintained data and other transaction inputs. Integrate across teams to document, research and resolve basic issues and errors. Developed and updated operating procedures and training materials as needed.

REVMAN INTERNATIONAL, INC. New York, NY

Internationally recognized bedding and bath design and marketing firm, with $130M in sales and 130 employees covering two states.

Human Resources – Dir./Generalist 2003 – 2008

Led and supported a full range of Human Resource activities including the development and administration of benefits programs, compensation structures, compliance and reporting functions, organizational structure and development, performance management and organization feedback, training and professional development, employee relations and culture building and retention. Chaired company Compensation Committee. Advisor and consultant to the CEO, CFO and Board of Directors in formulating and administering organization policies. Collaborated with management on corporate downsizing, this included redundancies and opportunities for consolidation, developed severance packages, ensured affected employees understood their severance, conducted exit interviews and worked to retain essential employees.

Key Results:

• Formulated policies and procedures for orientation, benefits and employee relations. Developed and implemented programs and policies in areas of the development of job descriptions, training, compensation structures, benefits packages, incentives and new-employee orientation.

• Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.

• Recommended the implementation and maintenance of the company’s affirmative action program; maintained all records, reports, postings and logs to fully comply with EEO regulations. Ensured compliance with all appropriate federal rules and regulations (ADA, FMLA, FLSA, OSHA, including ERISA, COBRA, and FSA plans).

Accomplishment: Developed employee handbook covering issues including disciplinary procedures, code of conduct, diversity, sexual harassment, FMLA policy and benefits information. Introduced company’s first formal compensation and performance review program, creating a flexible and well-received tool that was adopted company-wide. Developed/revised job descriptions. Brought FMLA and workers’ compensation programs into full compliance. Reduced benefits costs by 15% annually through meticulous recordkeeping.

Payroll and Benefits Administration:

Managed the preparation, distribution and reporting process for ADP payroll. Revised and implemented employee time tracking; audited, adjusted and supervised the maintenance of records on FMLA, sick, personal and vacation time. Supervised work assignments, reconciliation of discrepancies, preparation and managing of payroll plans, developed payroll reports and informed management of pertinent activities and potential problems.

Analyzed benefits policies, government regulations and prevailing rates to develop competitive benefits plan. Collaborated with Broker to design, evaluate and modify benefits policies to ensure that programs were current, competitive and in compliance with legal requirements. Formulated procedures for benefits meetings. Directed the preparation, presentation and distribution of written and verbal information to inform employees of available benefits programs. Developed methods to gain feedback on company benefits to improve employment policies, processes and practices. Implemented policies and procedures for Payroll/HR Coordinator’s position.

Key Results:

• 401(k) Pension Plan, communication is ongoing, clear, concise and complete. Retirement benefits records are correct and complete. Data is complete and timely. Reports are accurate timely and complete. Analysis is productive, timely and complete.

• Policies and procedures are effective, productive, thorough, timely and accurate.

• Programs are desirable and beneficial to employees, cost effective, communicated and available as appropriate. Every employee has access to information about and tools to utilize the full range of programs offered by the company.

Accomplishment: Developed a comprehensive Human Resources Department from zero to fruition. Taking company medical coverage from self funded to outsourced, resulting in a 15% cost savings.

THE AARON DIAMOND AIDS RESEARCH CENTER New York, NY

The Aaron Diamond AIDS Research Center (ADARC) the largest private HIV/AIDS research center in the world and a leader in the search for a vaccine and a cure.

Manager – Human Resources 2000 – 2002

Managed a broad range of HR functions, including employee relations, benefits administration, disciplinary process and managing HR records. Co-chaired annual FSA enrollment meetings, resolved insurance conflicts, coordinated health fairs to promote employee wellness and conducted exit interviews. Coordinated Summer Intern Program. Conducted internal investigations into alleged policy violations, claims of harassment, claims of retaliation and other conflicts. Liaison to Rockefeller Univ. (ADARC affiliate) pertaining to: VISA processing (H-1B, J1, and F1).

Key Results:

• Contracted consulting firm to aid in resolving OSHA issues.

• Trained management staff on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions. Revised new-hire orientation program to include HR information and company resources.

• Developed standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.

Accomplishment: saved Company thousands by significantly reducing reliance on employment agencies, brought majority of outsourced functions in-house.

EDUCATION & CERTIFICATIONS

PACE UNIVERSITY New York, NY

Bachelor of Business Administration - (BBA) anticipated spring 2013 graduation.

Major: HR Management

HR Designations:

SPHR (Senior Professional in Human Resources), anticipated 2012 completion.

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