Administrative

Wendy Sue Culpepper

**** ****** **** *** *, Chickamauga, GA 30707

352-***-****

************@*****.***

SUMMARY OF QUALIFICATIONS

· 12 years customer service experience

· 8 years clerical experience

· Adept on use of Microsoft programs and type 50 WPM

· Secret security clearance

WORK EXPERIENCE

October 2008 – Present

Financial Management Technician

US Army, Fort Riley, KS

· Review pay authorization documents, determining entitlements, and processing pay entitlement actions

· Conduct audits and review rejects; making corrective action when necessary, processes reports, and performs research

· Provides one-on-one assistance to military members regarding personal services

· Review completed pay actions, audit a wide variety of difficult pay actions, and compile information regarding the causes of incorrect pay entitlements

· Cash checks or withdrawals from Eagle Cash Card for customers/vendors

· Prepare documentation required to turn-in excess or broken equipment

· Inspect 6 service members living quarters and appearance

· Conduct Physical Training 5 days a week

· Counsel 6 soldiers on a monthly basis

· Responsible for a team of 6 soldiers, delegating daily and weekly tasks to be completed

· Organize office, files, and supply room

April 2006 – October 2008

Office Manager

Genesis Construction & Management, Inc, Ocala, FL

· Prepared and obtained pertinent information/documentation to obtain building permit for City and County

· Organized and maintained customer/employee files

· Answered phones and provided potential customer/vendor with requested information

· Created and maintained relationships with subcontractors

· Received, Coded and Input invoices for payment

· Input new subcontractors in to QuickBooks

· Assisted subcontractors with information need(i.e. follow up on invoices receive for payment)

· Processed employee and vendor payroll weekly through QuickBooks

· Provided employee resume reviews and training

· Calculated material required for project and request pricing from suppliers

· Created and implemented employee handbook

· Scheduled appointment for the president

· Invoiced customers for work completed

April 2005 – April 2006

Administrative Assistant/Accounting Clerk

Fabian Construction, Inc, Ocala, FL

· Prepared and obtained pertinent information/documentation to obtain building permits

· Typed letters, maintained spreadsheets

· Organized and maintained customer files

· Answered phones and provided potential customer/vendor with requested information

· Tracked construction of homes in order to request draw at specific time of construction

· Worked with Superintends and County officials to obtain Certificate of Occupancy

· Input new subcontractors in to system

· Assisted subcontractors with information need(i.e. follow up on invoices receive for payment)

· Conducted employee and vendor payroll

September 2004 – April 2005

Office Assistant/Community Relations Care Manager

Caregivers for Seniors, Inc., Ocala, FL

· Organized and maintained customer files

· Input new customers

· Responsible for tracking and inputting payments

· Educated community on services offered

· Signed-up new Clients and conducted follow-ups

· Placed caregivers in home of clients

March 2002 – October 2004

Administrative Clerk, E-4

US Army Reserves, Ocala, FL

· Typed letters, reports, requisition forms and official orders

· Organized and maintained files and publication

· Organized, maintained and reviewed personnel records

· Processed recommendations for awards and decorations

· Prepared, updated and coordinated requests for evaluations

February 2004 – August 2004

Office Manager/Renewal Coordinator

Superior Services of Central Florida, Inc., Ocala, FL

· Organized and maintained customer files

· Calling customers and setting up renewal appointments

· Answering phones and providing account information

· Maintaining employee files

· Accept payments through credit cards

· Input new customers in computer

· Prepare deposit of daily transactions

· Compile daily total to report to Operations Manager

· Acquire new business by mailing service agreement to potential customers

EDUCATION

- Certificate, Bookkeeping, Penn Foster College, Scranton, PA, In Progress

- Certificate, Finance Technician School, US Army, 2008

- Certificate, Certificate in Construction Estimating, American Society of Professional Estimators, 2007

- Certificate, All Wheeled Vehicle Mechanic School, US Army, 2000

- Diploma, Business, Citrus High School, Inverness, FL, 1999

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