Customer Service High School

Jeremiah Herbert

Cell: 225-***-****

************@*****.***

Dear Sir/Madam,

I am applying for a position with your company because I know you will find my background and drive interesting. This letter is to introduce my credentials as a professional in the multiple industries and to explore any need you might have in the Baton Rouge area. Should this be the case, you may be interested to know:

I am a highly self-motivated individual and team leader

I have experience in multiple industries

I have developed strong customer service, communication, written and verbal skills

I possess a diverse personality; giving me the ability to work with a variety of backgrounds, cultures, and social groups.

I am an ambitious and creative professional; when given the opportunity I will exceed expectations and work as hard as possible to achieve goals. I would appreciate a meeting where I could discuss in more detail my retail and customer relations philosophy, and capabilities. Please call me at your earliest convenience to arrange a personal meeting.

Thank you,

Jeremiah Herbert

Objective: To attain a position with a company where I can gain valuable experience, and be allowed the opportunity for growth.

Summary of qualifications

Strong understanding of business operations

Relevant coursework: Political Science, Speech, and English, Math

Familiar with computers, business software and technology

Full-time student and full-time employee, giving me the ability to tackle multiple goals and overcome obstacles

Verifiable longevity at previous positions

Ability to lead and host group meetings using strong interpersonal and communication skills

Twic and Osha Card

Experience

Convergys, Baton Rouge, LA February 2010-August 2010

Customer Service Rep

Answering phones calls from multiple states

Give quotes to all callers seeking new plans

Take monthly payments for customers with existing services

Assist customers with reinstating cancelled services

Assist customer with questions and problems about their services

Professionally solve customer service issues, such as, but not limited to: complaints, theft, refunds and transfers

CVS, Baton Rouge, LA July 2007-February 2008 Cashier

Checked customers out that were ready to make purchases

Unload trucks

Stocked shelves

Maintenance

Wal-Mart, Baton Rouge, LA June 2011 – January2012

Overnight Stocker/Unloader

Stock merchandise

Operate pallet jack

Maintenance

Education

Scotlandville Magnet High School May 2006

Areas of study: AP English, AP Science, AP Math

Southern University A&M College August 2012

Some course work in: psychology, electrical engineering, kinesiology

References

Available upon request

Contact this candidate