Manager Administrative Assistant
Resume:
Sandra A. Phillips
Hm # 830-***-****
Cell # 210-***-****
Cibolo, Texas 78101
dhz3zl@r.postjobfree.com
SUMMARY:
Extensive experience in property and office management, administration and supervision including budgeting, payroll, accounts payable, accounts receivable, administrative reports, internal accounting, and public relations.
SKILLS:
Computer operations and software languages including DOS, Work Perfect, Lotus 1-2-3, Windows 95 & 98, XP Professional, Publishers 98, Excel, Rentroll and Tenant Pro. Word 2007, and a working knowledge of Power Point. Extensive experience in property management, maintaining a high occupancy level. I am a member of the National Notary Association.
EXPERIENCE:
1-17-2011 to Present West Corporation
Telemarketing for West Corporation: I make reservations for Caesars Hotel/Casino. I only receive incoming calls and book, hotel, shows, and dinner reservations. October of 2011 changed to Prescription Solution is a mail order for prescription 90day supplies, taking orders, processing orders, working with pharmacist to insure the proper medication is ordered and shipped out in a timely manner and to the correct location..
4-25-2008 to 9-2-2010 Schertz Housing Authority, Schertz TX 78154 210-***-****
Public Housing Assistant, My duties are serves as receptionist and perform various other clerical duties are required by the executive director, greet owners, residents, clients and visitors coming in the office and ascertains their needs. Provide necessary computing services for lease and contract execution. My duties are the reviewing files to assure that proper documentation is properly verified and in the files to assure that the files meets the Hud requirements, checks forms for accuracy and prepares them for mailing and distribution, type office memorandums, form letters, listings and reports, maintain a waiting list, inspections, set up Quality Control Inspections, bookkeeping, collection of rent, bank deposits, inspected all apartments, processing applications, re-certifications. Produce a monthly newsletter. Plan menu, purchase food for a monthly Birthday luncheon. Maintain adequate filing system of programs records inputs resident data into computer and assists in the performance of other related duties, take all incoming applications and place them on a waiting list. Insure that all known sources and amount of personal income for each family is obtained prior to certification. Receives and dispenses maintenance calls.
12-05 to 4-11-08: Roscoe Property Management, Austin, TX 78705 512-***-****
Apartment Manager Century Square apartments (139 Apartments) & Sagebrush apartment (60 Apartment units (TDHCA low income and very low income) as part of my duties I would be responsible for the operation of two properties. At Sagebrush my duties are reviewing files to assure that proper documentation is properly verified and in the files to assure that property meet the tax credit requirements, bookkeeping, collection of rent, evictions, bank deposits, authorized all property purchases, inspected all apartments, processing applications, re-certifications.
In October of 2007 Century Square was sold and I was responsible to help get all information to the new owner, oversee the inspections, etc., for the sale of the property. The summer of 2006 I supervised a Million dollar Mini Re-Hab of the property, new construction and major repair of the parking garage. This would in teal of taking of bids and hired contract roofers and painters to repair soffits of the walkways and then the painting of the property. I took bids for the replacement of all exterior doors, and the replacement of the gutters. My duties are bookkeeping, collection of rent, collections from previous residents, three day vacate notices, evictions, inspections of all move out’s and move in’s, bank deposits, leasing, processing applications, and placing articles in the local newspaper. The supervision of the maintenance on the property, and ordering of supplies for the property. The property tenants are primarily students, so the turn over could be as much as 95% turn-over through the summer months. Although the turn-over is high I maintain 100% occupancy through the year. I supervise 6 full time employee and 2 to 4 summer contract employees.
RESUME: Sandra A. Phillips
Page #2
5/03 to 12/05: VGR/Russell Properties, Austin, TX 512-***-****
Apartment Manager (62 Apartments, 2 Condo’s, 1 Commercial property, 1 House & 8 Duplex’s)
Bookkeeping, collection of rent, collections from previous residents, three day vacate notices, evictions, inspected placements and departures, bank deposits, leasing, processing applications, placing newspaper articles weekly, supervised the exterior painting of property, supervised three employees, authorized all property purchases, supervised the renovation of a fire damage to 8 apartment building.
8/02 to 4/03 THE ARENA THEATER, Houston, TX 713-***-****
Receptionist and Administrative Assistant to the Owners, general office, responsible for typing and maintaining of contracts, scheduling dates, newspaper advertising, mailing or weekly faxing of all correspondence. Helping the ushers take tickets, delivering messages to owners and entertainers about their needs back stage, help with schedules for eating, resting and maintaining control back stage with visitors, police officers, body guards, radio and newspaper personnel.
4/01 to 8/02 CLUBCORP. INTERNATIONAL/The Downtown Club @ The Plaza,
Houston, TX 713-***-****
Administrative Assistant to the Club Manager and Business Center Concierge. I re-established and promoted an incentive program for Admin. Assist. And Secretaries to increase dining reservations, receptions, and private room booking for the Downtown Clubs. I coordinated and maintain records for over 700 individuals. Assist. To the Private Event Directors helping them book events and overseeing of events. As part of my duties as Business Center Concierge, I was responsible for scheduling maintaining and booking for Video Conferencing, along with performing secretarial services for each member while in the business center. In addition to both of these responsibilities, I also assisted with Member Relations, helping with member events, member’s questions and solving member’s problems. Hostess at lunchtime taking reservations, seating, and helping to maintain efficient smooth running of food, buffet line and the duties of the staff.
8/.98 to 4/01: ROBINSON CAPITAL/GREATER COASTAL MANAGEMENT,
Houston, TX 713-***-****
Apartment Manager (197) units High rise building, 14 stories, Tax Credit for Active Senior Living. Responsible for reviewing files to assure that proper documentation is properly verified and in the files to assure that property met tax credit requirements, bookkeeping, collection of rent, bank deposits, supervised six employees, prepared variance reports, budget control, authorized all property purchases, inspected all apartments, processing applications, re-certifications, weekly reports, newsletter, activities calendars, planned all social activities and market surveys.
1997 to 1998 MANPOWER TEMPORARY SERVICES, Downtown, Indianapolis, IN.
Payroll, Clerk, data entry of time slips, vacation, and bonu’s due to the temporary employees for seven different offices within the Indiana area. Create verification reports from data entry and compare with timesheets and actual checks. About 720 checks produced weekly.
1995 - 1997 MANPOWER TEMPORARY SERVICES, Indianapolis & Greencastle, IN
Test Administrator, receptionist, general office, accounting, accounts payable and payroll.
1989 - 1993 CUT & TRIM/HUNTER’S FARM, Humble, TX
Chief Administrator, accounting, accounts receivable, accounts payable, billing, payroll, sales, purchasing, scheduling of crews for job assignments and loading of trucks for delivery.
1989 - 1989 LANDAR CORPORATION, 5 Post Oak, #2220, Houston, TX
Apartment Manager (48 Town homes)
Bookkeeping, collections of rent, evictions, inspected placements and departures, bank deposits, manual rent roll, leasing, supervised the exterior painting of property, upgrade of landscaping and installation of sprinkler system.
RESUME: Sandra A. Phillips
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1986 - 1989 DRAPER & KRAMER, 5065 Westheimer, Houston, TX
Apartment Manager (140 Units) supervise three employees, set up budgets, prepared variance reports, authorized all property purchases, bookkeeping, collections, three day vacates, landlord liens, evictions. Leasing, processing applications, newsletter, and planned all social activities.
1985 - 1986 SOUTHMARK MANAGEMENT, 5599 San Felipe, Houston TX
3/85 - 6/85 - Leasing Consultant (298 Units)
7/85 - 9/85 - Assistant Manager (298 Units)
10/85 - 5/86 - Apartment Manager (298 Units)
6/86 - 8/86 - Assistant Manager (424 Units)
Began as a leasing consultant at Lakeridge Apartment and was promoted to Assistant Manager and then on to Manager of this property. Transferred to Park at Westchase due to the size of the property and the additional responsibility.
1984 - 1984 TUNG INTERNATIONAL/CENTRAL MANAGEMENT, Dallas, TX
Assistant Manager (212 Units)
Bookkeeper, collection of rent, evictions, inspected move-in, move-outs, market surveys, bank deposits, balance of books, weekly traffic and leasing reports, wrote up work orders and newsletter.
1983 - 1984 PERFERRED FINANCIAL, 8500 Nairn, Houston, TX
Leasing Consultant (226 Units)
Leasing apartments, typing Lease packets, inspected placements, departures, market surveys, and weekly traffic and leasing reports, wrote up work orders and newsletter.
1982 - 1993 DANNY F. MORRIS CPA, Houston, TX
Secretary, processing tax forms, payroll, accounts receivable, accounts payable, customer relations, general office functions, utilized Northstar computer w/Lotus 1-2-3.
1981 - 1982 NORTHWESTERN NATIONAL LIFE INSURANCE, Houston, TX
Secretary/Receptionist, prepared proposals, distribution of mail, set up appointments, typing, filing and answering phones.
REFERENCES UPON REQUEST
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