Maintenance Manager
Resume:
James J. Barganier
Tucson,Az. 85715
James.barganier
@hotmail.com
EMPLOYMENT OBJECTIVE
My goal is to work for a leader in industry. Doing installs, maintenance, and possible management of telecom equipment or sites.
SUMMARY I have over 15 years experience in the Telecom Industry. With experience installing and maintaining telephone equipment, fiber optics, and LANs. I’ve acquired my training in the military and from some of the largest telecom companies in this country. I’m currently working on my Cisco Network Certification and my Bachelor of Science in Information Technology from the University Of Phoenix. PROFESSIONAL
HISTORY
08/06- present Shared Technologies
Working as a Remote Support Engineer, responsible for looking at all tickets that comes in the West region of the country. My responsibilities include triaging all tickets and either working them or sending them to the field. Also crack password, and change passwords, up date deplist, and assist tech in the field. I work on various equipment, primarily Nortel systems and peripherals.
03/05- 08/06 Nextiraone/Blackbox
I’m onsite at one of the company’s largest customers. I’m responsible for the maintenance of 5 locations. My responsibilities include (daily, monthly and quarterly maintenance of Symposium, Call-Pilot, Symposium Web-client, Symposium Rep-server, 9150 remote office, and various other Nortel Equipment
11/04- 03/05 Scottel Voice and Data Tucson/Phoenix Working on various products, Nortel and Nec pbx’s, as well as many of their peripheral products. Meridian Mail, Symposium, Call Pilots. Meridian Max, Neax Mail, and many other products. I also have experience working on, and upgrading the Succesion product products as well.
09/97-11/04 GTE Customer Networks/Verizon Phx/Tucson
Worked as a field tech supporting numerous customers, installing and maintaining the Nortel Suite of pbx’s and applications. Attended numerous courses and also worked and training on the Nec 2400 pbx. Among my duties, I was oncall on a weekly or bi weekly basis for years.
9/96 - 9/97 Partel Telephones, Tucson, Az. Installed and maintained key systems. Such as Panasonic Dbs, Telrad, Mitel, Iwatsu, and Toshiba key systems.
9/97 -11/03 Verizon Tucson/Phx Az. Worked mainly on Nortel PBX's, Option 11- 81, Norstars, and have worked on NEC Pbx's. I've worked on Active Voice Mails, Meridian Mail, Octel, and Call Pilot Voice mails. My knowledge also includes some data knowledge, as well as numerous other Pbx related equipment, i.e. Symposium, Max, Acd, Bcm and others.
5/91 - 9/96 U.S. Army Supervised/ installed various equipment. Ranging from, fiber optics, installation and retrieval of Field cabling, cable racks, LANs, to outside plant work.
CERTIFICATIONS
Wire Systems Installers Course U.S. Army Communications Electronics Installers Course U.S. Army Fiber Optics Techniques and Introduction to LAN Course U.S. Army
Active Voice Voicemail Training
Meridian 1 Options 21E-81C Maintenance
X11 Rls 24 Database For Technicians
Meridian Mail System Admin and Applications
Meridian 1 Rls 25 ACD A-C2 Feature Admin
Meridian Max Rls 9 For Technicians
Symposium 4.0 Scripting 1
Meridian 1/SL1 Rls 25 ISDN PRI Applications and Feature Admin
Symposium Rls 4.0 Installation and Maintenance
Symposium Rls 4.0 Client Admin and Management
Call pilot System Admin and Applications
Call pilot Installation and Maintenance
Business Communications Manager (BCM) 2.5 Hardware Overview, Installation and Core Voice Programming
NEC 2400 IPX/IMX installation and maintenance
Nortel 11-81 Ip Trunk Basis Alternate Route Selection (bars) High- Performance Routing
Nortel Advanced Patching
Telephany Manager 3.1 Installation and Maintenance
Nortel Certified Support Specialist - Communication Server 1000 Rls. 5.0 Database Administrator
Nortel Certified Support Specialist - Communication Server (CS) 1000 Rls. 4.0 Database Administrator
Nortel Certified Support Specialist - Communication Server (CS) 1000 Rls. 4.0 Installation and Maintenance
Nortel Certified Support Specialist - Communication Server 1000 Rls. 5.0 Database
Administrator
Attended Communications Server 6.0 Class
Contact this candidate