Rebecca Ann Fellows
P.O. Box ****,
Cass Lake, Mn 56633
WORK HISTORY:
Door Service, Inc
(March 2006 – November 2006)
Grand Rapids, Minnesota
TITLE: Sales & Service Manager
DUTIES: Manage total of 5 installers. Carried out supervisory responsibilities in accordance to company policies and applicable laws. Responsibilities included interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
North Central Door Company, LLC
(May 2002 – March 2006)
Bemidji, Minnesota
TITLE: Inside Sales/Customer Service Representative
DUTIES: Communicate with customers by phone or fax to take product orders or answer questions. Calculate product pricing based on product(s) ordered and customer multiplier. Send conformation (via fax) of sale and price quote to customer. Enter orders into sales data base via computer to initiate the production process. Handled customer disputes. Gather new customer information needed by sales department.
North Central Door Company, LLC (August 2000 – May 2002)
Bemidji, Minnesota
TITLE: Administrative Assistant
DUTIES: Answer multi-line phone, directing calls and taking messages. Perform data entry for various computer software applications and spreadsheets. Create various reports, letters, and other documents. Organize and file various documents. Served as back up for inside sales taking customer orders. Prepare daily mailings and periodic bulk mailings.
Havenwood Care Center
(December 1999 – August 2000)
Bemidji, Minnesota
TITLE: Certified Nursing Assistant
DUTIES: Assisted elderly clients with daily activities, nutritional needs, personal care, range of motion exercises, and hobbies.
Nortech Systems
(January 1998 – October 1999)
Bemidji, Minnesota
TITLE: On-Line Assembler
DUTIES: Assembled elderly residents various cables harness from start to finish, including: wire cutting, terminating, and plugging. Also set up various machines to perform assembly work.
EDUCATION:
Northwest Technical College – Bemidji Campus - Certified Nursing Degree
• Computer Training: Microsoft Office Suite, Lotus 123 and Word Pro. Internet Explorer and Outlook Express
• Continuing Education (Center for Research and Innovation): 5 Pillars of the Visual Workplace, Basic Tools of Quality Manufacturing, and Team Building