Admin Assitant

JERI A. KERR

702-***-****, ********@*****.***

Objective: I am seeking a challenging position where I am able utilize my experience in escrow and/or title, computers, customer service and administration. I enjoy challenging positions which require multi tasking, problem solving, and excellent organizational skills.

EDUCATION: AS degrees in Computer Programming and Accounting and Medical and Dental Assisting

WORK EXPERIENCE:

Wyndham Vacation Ownership – Asset Recovery – Developer Billing, (Timeshares) Lead. 1 year:

• Nevada Notary

• Account transfers, (deeded). On-line title examining for Loss Mitigation deeds.

• Database reports, bi-monthly and month end, plus inventory reports.

• Customer research and Loss Mitigation.

• Assisting supervisor where needed and taking over when supervisor is out.

Diamond Resorts International - Loss Mitigation and Reconveyance, (Timeshares) 7 years:

• Recovering deeded and non-deeded properties, working closely with the Foreclosure Department.

• Working closely with Foreclosure and Reconveyance/Inventory Departments.

• Preparation of documentation for recording (Reconveyance, Deedbacks, QCD’s, WD’s, and assignment releases).

• Knowledge of the individual county (18) requirements and fees.

• Cancel letters (for non-deeded timeshares) - cancel spreadsheets to various resorts and departments and First American Trust holder for non-deeded properties. Working closely with Escrow and Inventory Departments.

• Creation of spreadsheets using Brio as the data base for tracking the progress of each property.

• Title searches in multitude of counties and various states; and knowledge of counties requirements.

• Problem solving with owners and some collections.

• Software used: Excel, Word, Brio, Atlas, PowerPoint, Liberty, Outlook and Webtrack.

Oral Surgery and ENT Practice Manager

PSI Medical Software – Software Support, 4 years:

• Program analysis for customer support, including patient records, insurance billing, AR and AP, appointment schedules.

• Nationally trained clients on software.

• Analyzing all aspects of software for programmers with special emphasis on insurance requirements

Santiago Data Systems – National Software Support and Instructor, 4 years:

• Program analysis for customer support, including patient records, insurance billing, AR and AP.

• Director of the EMC Department.

• Trained and supported program for new and existing clients

• Analyzing all aspects of the software to assist programmer with special emphasis on insurance billing requirements.

• Involved in marketing software, support and medical billing businesses.

• Recruiting new dealers.

Coldwell Banker Commercial Real Estate – Office Manager, 2 years:

• Worked with and supported seven commercial brokers,

• Utilized Word, Excel, PowerPoint, Apple, Adobe PageMaker

• Weekly newspaper ads, AR and AP, State Commercial Real Estate requirement for forms, file set-up to state requirements.

• Helped with commercial sales and lease forms.

• Escrow bank account for earnest monies and account balancing.

First American Title – Escrow Officer, 3 years:

• Started by picking up sales earnest monies, and then advanced to Escrow Secretary.

• After 3 months as an Escrow Secretary advanced to Escrow Officer.

• Escrow closings of mortgage loans, bank loans, saving and loans, deeds of trust and contracts.

• Working with attorneys on land contracts, commercial loans, land development and Limited Partnerships.

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