Sales - Account Management
Resume:
Ron Kanard
Colorado Springs, Colorado 80906
*******@*****.***
Executive Summary
Sales
• Over 15 years experience in Customer Service and Sales to Consumers and Business to Business using consultative and solutions based sales techniques.
• Demonstrated ability to work effectively with clients.
• Able to recognize client needs, and meet them.
• Consistent ability to meet and exceed goals.
• Knowledgeable and experienced in all phases of building relationships.
• Excellent communication, interpersonal and organizational skills.
Management
• Skilled at organizing complex projects, defining project priorities, and delegating tasks.
• Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success.
• Self-motivated and assertive.
• Excel at directing a cohesive staff in the successful attainment of objectives.
• Skilled at encouraging others and developing rapport.
• Work well in a high pressure environment.
Experience
Self/Contractor Orange Park, FL
Sales/Manager 03/08 - 08/08
• Sales of High Speed Wireless internet products on licensed spectrum
• Self generated leads and appointments through various means.
• Increased owner/agents production within first 3 months by 45%
• Wrote, designed and produced internal tracking and referral programs.
Alltel Communications Jacksonville, FL
Indirect Account Manager 07/07 - 03/08
• Trained and supported carrier agent locations for wireless products.
• Used relationship building skills to enhance agent network.
• Worked with owner/agents to develop strategic plans to exceed agreed upon goals.
• Increased Smart Phone sales by 200% and Air Card sales by 60% by refocusing training and setting proper expectations.
• Daily field interaction to cover new products and information.
Clearwire Jacksonville, FL
Indirect Account Manager 12/06 - 07/07
• Developed new and existing relationships with carrier agents.
• Trained and supported agents for the sales of Clearwire High Speed Wireless Internet.
• Increased sales by 226% by refocusing sales efforts and proper sales process training.
• Assisted owner/agents in setting and attaining proper goals and sales projections.
• Helped set up advertising and various marketing plans.
• Developed and maintained incentive programs and sales tracking procedures.
Nextel Partners Tallahassee, FL
Indirect Account Manager 02/05 - 12/06
• Recruited, trained and supported carrier agents for Nextel products.
• Negotiated past as well as developed new relationships to include product mix to help owner/agents meet goals.
• Launched, trained and supported 11 National Retailers achieving #2 for sales nationwide within the first 2 months.
• Assisted agent location outside sales associates with planning and execution of sales calls to B2B and Government entities.
Cingular Wireless Tampa, FL / Tallahassee, FL
Sales Associate, Retail Sales Manager,
Indirect Market Manager, Indirect Account Manager, 12/97 - 02/05
Indirect Account Executive
• Recruited, trained and supported 22 carrier agent locations in Tallahassee, FL and Panama City, Fl
• Negotiated new and existing contracts with owner/agents.
• Fully trained all locations on wireless products as well as the shift to new technology.
• Transitioned all locations to new contracts when merger with AT&T complete.
• Helped owner/agent set proper goals for self and retail sales reps.
Indirect Market Manager
• Trained, coached and motivated 4 Indirect Account Executives.
• Set proper expectations of policies and procedures for both owner principles and IAE's.
• Contributed to company success by monitoring all activities in the NFL market consisting of areas from Panama City, FL to Ocala, FL.
• Handled 65 Authorized locations including both Local and National Retailers.
• Using proper training and expectations, increased market attainment by 65% within first 4 months.
Retail Sales Manager
• Recruit, train and coach retail sales reps for company owned locations.
• Oversee and maintain 1 inline store as well as 2 mall based kiosk locations.
• Track all sales activities by each rep and help them achieve personal goals that they have set, as well as attain quota that has been set by the market.
• Proper management of all inventory and cash handling for sales and bill payments in excess of $300,000 per month.
Retail Sales Associate
• Retail sales and service of wireless products.
• Maintain inventory levels to cover daily activities.
• Wrote, designed and setup procedures for proper store operations in a newly launched market.
Education
Lakewood High School Lakewood, CO
Diploma
Warren Occupational Technical Center Golden, CO
2 Year Certificate in Graphic Arts
Additional Training: Indirect Train the Trainer I, 2007 - Indirect Train the Trainer II, 2007 - Driving Retail Sales for Indirect, 2006 Prospecting to Success, 2006 - Dimensions of Professional Selling, 2005 - Certified Indirect Sales Trainer, 2005 Driving Indirect Sales, 2005 - Certified Sales Professional, 2005 - Indirect Channel Management, 2002 - Emerging People Manager, 2001 - Achieving Peak Performance, 2001 - Coaching Skills, 2001 - Targeted Selection, 2000 Performance Management, 2000
Awards: Top Indirect Account Manager SE Region - 2002
Top Retail Manager in SE Region - 2001
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