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Customer Service Sales

Deerfield Beach, Florida, 33442, United States
April 09, 2012

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Richard Feary

Deerfield Beach, FL *****



Business development and sales support background with experience in sales and marketing,

direct-to-consumer sales support, business-to-business marketing, customer service and field sales support.

Experience (2010-2011) Outbound Call Account Representative

NIH Research LLC, Coral Springs, FL

Home Based - Healthcare cold call marketing to C-Level healthcare executives

(2009-2010) Outbound Call Account Representative

TMS Health LLC, Boca Raton, FL

Outbound Call Center - Healthcare sales and customer service programs to physicians

(2007-2009) Internet Market Development

Access Interact LLC, Deerfield Beach, FL

Home based and Self Employed

Lead generation services and affiliate marketing. Prospects health care professionals

(2001-2006) Internet Media Advertising Sales

Dunhill Vacations News, Boca Raton, FL

Telecommute Home based cold calling and prospecting

Specialized in direct marketing and sale of opt-in travel internet advertising services

Activities: One to one client presentations, program implementation and client service follow-up

Develop new internet advertising prospect databases via internet search and direct mail

Cold call solicitation, direct mail follow-up and submission of written proposals. Clients acquired included Costa Cruise Lines, Trafalgar Tours, Sandals Super Clubs, Far and Wide Travel Corp, Sandals Resorts

(1999-2001) South Florida Regional Sales Manager

Senior Mail Direct USA, Boca Raton, FL Departed because company acquired and dissolved.

Telecommute-home based outbound telesales

Company was the largest senior market mailer of cooperative direct mail programs targeted to affluent consumers

Accomplishments: Developed new client database via direct mail, telemarketing and cold calling

Secured new clientele for internet sponsorship and website link promotion

Successfully acquired new nationally recognized clientele including: Humana, Foundation

Health Plans, John Hancock Insurance, Costa Cruises and Norwegian Cruise Lines

(1997-1998) Marketing and Business Development Manager

Tenet Physician Services-Florida Back Institute, Boca Raton, FL

A multi-million dollar practice which was part of the Tenet Health System responsible for providing

orthopedic and neurological surgical procedures for the South Florida region.

Responsibilities: Directed community based physician-patient marketing and referral strategy

Developed and implemented direct marketing, advertising, media plans and telemarketing follow-up programs

(1994-1996) Sales and Marketing Manager

Men’s Health Centers, Boca Raton, FL

Company was a multi-facility medical practice affiliated with the Boston University School of

Medicine specializing in treating men’s health conditions

Activities: With company president increased sales from multiple locations in SE Florida

Managed and implemented advertising, telemarketing and direct marketing campaigns and live seminars

Education: B.A. Economics - Western Maryland College - Westminster, MD

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