Customer Service Sales

Location:

Posted:

May 25, 2012

Derek Wiggins

Pflugerville, Texas 78660

dh7vpp@r.postjobfree.com

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OBJECTIVE Obtain Testing Technician - Computer Refurbishing warehouse position

EDUCATION Bachelor of Business Administration in Interdisciplinary Business

Minor in Accounting, May 2012

Tarleton State University, Stephenville, Texas

COURSES Intro to Fin Acct Intl Business Business Law I

Intro to Mgr Acct Business Strategy Business Law II

Govt & Inst. Acct Business Statistics Prin of Mgmt

Acct Info Systems Business & Society Prin of Fin Mgmt Marketing Bus using Sprdsheets Pers/Human Res Mgmt

SKILLS

Sales and Customer Assurance:

• Communicated with customers, listening, assessing requested desires, and satisfying needs.

• Resolved issues with dissatisfied customers and provided resolution.

• Prepared sales reports, wrote purchase orders, and conducted regular inventories.

Personal and Self-Management:

• Thrived on challenging tasks in office environment.

• Organized and dedicated to tasks with a positive attitude.

• Excellent written and oral communication skills.

• Executed multiple assignments under minimal supervision and consistently met deadlines.

Management and Supervisory:

• Cooperated in the planning and opening of new company.

• Performed all aspects of operating a small business as managing partner.

• Responsible for training 8 new employees.

• Scheduled and coordinated appointments for service technicians.

WORK

HISTORY Manager, JLH Dance Studio, Princeton, TX; Aug2011-Present

Customer Service Agent, Texas Toll Tag, Austin TX; May2010-Aug2010

Mail Sorter, UPS/Mail Innovations, Austin, TX; June2009-Aug2009

Production Associate, Dell, Austin, TX; May2008-Aug2008

COMPUTER

SKILLS Power Point, Word, Works, Excel, QuickBooks