Manager Sales
Resume:
Gregory W. Gowen ____________________________________
Oxford, MS
*********@*****.***
EDUCATION
The University of Mississippi Oxford, Mississippi
Master of Business Administration May, 2011
The University of South Alabama Mobile, Alabama
Bachelor of Business Administration May, 2008
Major: Entrepreneurship
WORK EXPERIENCE
Charter Medical, LLC Oxford, MS & Greenville, MS
March, 2011 to Present
Director of Operations
• Responsible for the management of multiple location operations
• Assists in acquisitions due diligence and integration
• Responsible for hiring, coaching, performance appraisal and disciplining of subordinate staff
• Implements and maintains procedures and controls in compliance with company policies to ensure the effective operation and management of all functional areas of the operations
• Ensures operational procedures comply with federal, state, local and accreditation requirements
• Monitors operating expenses and revenues in order to meet established budgeted goals and projected growth revenues
• Identifies and resolves reimbursement billing / payment problems with Medicare/ Medicaid and all payors as necessary
• Supports the business development effort by assisting in the development of budgeted sales goals
• Also support business development through sales calls, contract proposal development and relationship management
• Coordinates the implementation of new programs
• Works with the key functional leaders within the organization to determine capabilities to support new product offerings
• Determines appropriate operational staffing levels for effective business operations
• Created and maintained company website
Charter Medical, LLC Oxford, MS
January, 2009 to March, 2011
Operations Manager
• Controlling cash flow through managing company policies of inventory control by planning and executing efficient delivery schedules
• Managing patients supplies to ensure their equipment works efficiently and effectively
• Monitoring patient product usage to ensure compliance
• Coordinating company efforts to institute compliance standards acceptable by The Joint Commission
• Managing product purchasing within company cash flow guidelines and usage history
• Tracking accounts receivables to ensure adequate cash flow
• Coordinates and supervises delivery activities
• Ensures compliance of policies and procedures for shipping, receiving and delivery
• Manages service center inventory to maximize inventory turns while ensuring inventory levels are maintained to meet business requirements
• Coordinates and follows up on vendor and patient returns, product recalls and damaged freight claims
• Administers pricing contracts with outside vendors
• Conducts periodic and annual inventories
• Conducts special studies to analyze staffing requirements, productivity opportunities and financial impact to prepared forecasts
Charter Medical, LLC Oxford, MS
June, 2008 through December, 2008
Manager, Business Development
• Strengthen referral source relations through understanding market needs and guiding management decisions to meet those needs
• Entered initial delivery ticket with appropriate demographic and billing information
• Monitored computerized reports to avoid delays in customer billing information
• Investigated type and level of insurance coverage to assess patient eligibility for the program
• Performed other related duties as directed by supervisor
LEADERSHIP AND HONORS
• Three-year letterman on the University of South Alabama men’s golf team
• Three-time Sun Belt Academic All Conference honors
• Participant in the 2005 NCAA Regional Golf Tournament
• Member of South Alabama’s Sun Belt Conference Championship Team
• Three-year representative on the Student Athlete Advisory Committee
• Organized and supervised charity golf tournaments in 2009 and 2010
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