Executive Assistant/ Administrative Assistant

CHRISTINE ALTHOFF

**** ********* ***** **** *****, Michigan 48360 248-***-****

*********@*******.***

SUMMARY OF QUALIFICATIONS

Typing and Computer

• Accurate typing abilities at 70 WPM

• Reputation for proficiency in 2003, 2007, and 2010 MS Office, WebEx and the Internet

• Experience in AS400, Photoshop, QuickBooks and Blackboard

Work Ethic and Brief History

• Maintain highest level of integrity with regards to private individual or business information and sensitive material

• Demonstrate ability to learn quickly and with little instruction in both technological fields and business processes; a strong self-starter as proven with implementing a WebEx training program

• Ability to efficiently multi-task and maintain accuracy while under pressure of deadlines in the areas of regular office duties and client specific training

• Over seven years’ experience in administrative field and customer relations

Interpersonal and Communication

• Interact well with people and clients from a business standpoint; as well as on a personal level through volunteer fundraising and community events

• Ability to communicate effectively through written and verbal conversation with concise wording and professionalism

• Strong teamwork skills demonstrated through proficient assistance with all levels of personnel and management

EXPERIENCE

Assistant to Executive Director, June 2008 – June 2010

South Oakland YMCA, Royal Oak, Michigan

Part-time assistant to the Executive Director with duties that include human resources support and backup, new-hire processing and handling fundraising paperwork. Organize Board of Directors monthly meetings and take minutes. Assist with a variety of general office duties as needed; such as typing memos, making copies and answering phones. Assist with organizing and implementing special events for members and the community; also on a volunteer basis. Responsible for distributing campaign funds through the scholarship program.

Administrative Assistant, August 2007 – May 2008

Mortgage U, Inc., Farmington Hills, Michigan

Administrator to the president with specific duties in the area of answering a multi-line phone and directing/screening calls. Organize and maintain both digital and hard copy files for all company and client specific materials. Prepare job contracts and handle coordination for both in-house and off-site workshops. Print, copy, assemble and ship materials for all jobs. Monitor office supply stock and place orders as needed. Maintain appearance, stock and set-up for on site training facility. Implemented WebEx; an online training platform used for clients across the country. Host online training sessions, provide technical support for participants and administrative support to the instructor. Handle information and user maintenance for online Blackboard courses provided to hundreds of clients on a weekly basis.

Mortgage Reviewer, January 2001 – November 2003

Wetzel-Trott, Farmington Hills, Michigan

An assistant position to the processors and underwriters at the firm Wetzel-Trott; a contract mortgage service company. As a mortgage reviewer, my tasks were to look over closed conventional loans and check for accuracy in the areas of signatures, compliance with time-sensitive documents and general completeness; also to maintain a professional adherence to the ethical principles of private information.

Sales Assistant, October 1997 – February 2000

Delphi Packard Electric Systems, Troy, Michigan

Assistant to the Account Manager handling International customers with respect to OEM electric automotive parts and supplies, with duties that included: check and process customer purchase orders, and maintain files. Prepare paperwork for parts to ship internationally which would require constant communications with customer service for on-time deliveries. Communicate with overseas customers via fax and telephone with respect to customer availability and time zones. Supply quotes and set up new customers in the database (EDS/IMS applications). Communicate effectively with Account Manager and customers to resolve any buyer or customer issues.

EDUCATION AND CERTIFICATES

Oakland Community College, Royal Oak, Michigan

Currently enrolled in Medical Transcription Certificate Program; expect completion in early 2011; GPA 4.0 (A=4.0)

Orange Coast College, Costa Mesa, California

Introductory Psychology

ECSI (Emergency Care Safety Institute) CPR Certified

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