Customer Service High School

Profile

I am a self-motivated, personable business professional, flexible and versatile to any demands from a company and/or its clients. I am a kind outgoing person who’s willing to devote myself in any and all work activities required of me in any position.

* Bilingual English/Spanish.

* Professional and pleasant in person and on the phone.

* Excellent Multi-tasking skills.

Work Experience

* Exceptional customer service.

* Able to type 35-45 wpm.

* Able to work well independently and in a team.

* Possess solid computer skills.

* Excellent working knowledge of MS PowerPoint, Outlook, MS Word & Excel.

Skills Summary

Home Owner Services

Receptionist Miramar, Florida

May 2011-April 2012

* Greet and direct all visitors

* Maintain a visitor log and/or call record.

* Perform typing, filing, or other clerical function.

* Answer and direct incoming calls.

* Schedule appointments taking messages and ensuring that they are routed to the appropriate party.

Lincoln-Marti Schools

High School Reading Teacher Homestead, Florida Aug 2010-May 2011

* Plan various lessons to asses every students reading level and determine their reading needs and strengths.

* Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.

* Established and enforced rules for behavior and procedures for maintaining order among the students.

* Strong attention to detail and organization skills kept all files and grades accurate.

King Ocean Services

Receptionist Doral, Florida April 2008–Jul 2010

* Greet all visitors ensuring they are being attended to with their needs in person or by phone.

* Schedule appointments, taking messages and ensuring that they are routed to the appropriate party.

* Sort and distribute all office communications received through mail or fax, ensuring to have an extra copy for filing purposes.

* Manages all office documents ensuring that they are properly filed and stored.

* Coordinated in-office visits for guest and clients.

Education

The Art Institute of Phoenix- Phoenix, AZ

Marketing Bachelors

College sophomore–96 College credits. - In progress

Carl Hayden Community High school- Phoenix, AZ

High School

Diploma- Graduated in May, 2006

References:

* Zuleyka Rodriguez 954-***-**** (Home Owner Services)

* Angie Fernandez 786-***-**** (Lincoln Marti Schools)

* Luis De La Nuez 305-***-**** (King Ocean Services)

Emma Duran

**********@*****.*** 4150 SW 115th Ave, Miami FL 33165 305-***-****

Contact this candidate