Supervisor Manager

732-***-**** (M) Page * of *

BIPIN C PATEL

732-***-**** (MOBILE)

**********@*****.***

Objective:

To obtain a challenging opportunity in well-organized company that would enable me to utilize my skills and give me chance to grow more knowledge for warehouse.

Strength:

Over 10 years of extensive experience in Warehouse and 3 years Experience in Security.

A strong-willed and self-motivated professional who takes deep care in adhering to quality norms within projects.

Analytical, innovative and result-oriented team player. Hard working, resourceful with commitment for excellence.

Ability to work as an individual as well as team member

Logical and optimistic problem solving approach

Flexibility and Eagerness to learn new things

Professional Experience:

Barnes Noble

1999- Present

Control Room Operator (2005 – Present)

Work on AS400 to Generate Work thru out Departments by Running Waves. And Knowledge of some major Options on AS400.

Release waves as per supervisor to Inductions and Release Picks as needed as per Supervisors K.WEB.

Input Data in to Excel Sheets to keep track of waves we generate.

Monitor Consoles for Warehouse Conveyors Issue from Pyramid Graphics.

Working with Operators and Shift Supervisor to produce the highest quality packages

Ensures Warehouse Mechanics to fix the Warehouse issues immediately

Communicates all Warehouse issues with shift supervisor and operators on daily basis.

Understands and manages the schedule flexibility.

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Willingness and capability to adapt to volume swings.

Coordinates with shift supervisor to establish daily priorities.

Responsible for the quality program of the packaging department.

Make recommendations for the quality improvement process with the production speed/

Strong commitment to meet customer needs.

Responsible to ensures safety guidelines are followed.

Assembly Coordinator (2002 – 2005)

Loading and Handling boxes or merchandise to and from the shelves.

Help booksellers processing all incoming merchandise from other department and stock them to proper location with scanning Merchandise Barcodes.

Investigating and resolving all customers orders discrepancies.

Processing material retrieval orders including pulling the items, verifying item, closing services, manifesting all orders, packing all orders and preparing for shipment to customer.

Work on SYSTMEHI Program for customers Internet .COM to release them and handout to QC Person.

Research and resolve exceptions encountered during above processes and communicate difficult issues or problems to supervisor.

Prepare and process all paperwork necessary to accomplish the above processes.

Observe safety procedures and report any safety issues.

Perform other duties as assigned.

Assembly Bookseller (1999 – 2002)

Processing all incoming merchandise from other department and stock them to proper location with scanning Merchandise Barcodes.

QC customers orders from location and Pack them.

Monitor Department Conveyors for Jams or any mechanical issue.

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Stern’s

July. 1997-oct. 1999

Security

Supervise the operation of the store CCTV monitoring system to capture the comings and goings of store parking lots, entranceways, checkouts, change rooms

Mingle with shoppers to identify potential shoplifters from patrons as well as sales staff, vendors and delivery personnel

Conduct regular or random inspections of stock areas, dressing and rest rooms,

Make the rounds of the store immediately before closing to ensure no one is hiding in dressing rooms and lavatories

Apprehend and detain suspected shoplifters

Coordinate with store manager to determine whether or not to press charges

Alert low enforcement officers on shoplifters detained.

Provide management with loss prevention and security reports

Provide evidence in court in any prosecution against shoplifters

Bally’s Casino/Hotel

July 1996-June. 1997

Slot Attendant

Monitors assigned slot sections ensuring positive and friendly guest service.

Observes all activity within assigned areas offering assistance to slot players, and instruction, and advice on machine functions and payouts.

Knowledgeable of the various types of slot machines and is able to identify major malfunctions and correct minor machine malfunctions.

Identifies jackpot and hopper fill transactions, processes and completes them promptly, accurately and with a high degree of service.

Aware of the various types of slot cheating methods and is able to recognize any potential attempts while monitoring assigned section.

Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of supervisory personnel.

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Well versed in the various property events and relays same to slot players in assigned area.

Understands and complies with company and departmental directives, policies and procedures

Skill Set

Operating System: Windows 2000, Windows NT, and Windows XP Professional.

Packages: MS Office 2004, 2007

Educational Qualification:

Mercer County College

From 2002 to 2005 Edison, NJ

Computer Graphic

Atlantic City High School

From 1993 to 1997

Academic Courses

Diploma

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