Kellie Rich

**** ***** **., *** *** dg93uq@r.postjobfree.com

Hammond, IN 46323 219-***-****

OBJECTIVE

Looking for a respectable position in a hospital or health care centre where my skills and knowledge accompanied with rich experience will be of some help to the organization.

SUMMARY

• 5+ years experience in a health care environment doing coding, chart analysis, medical records, billing and EMR.

• Excel in customer service and high level workloads within tight deadlines

• Proven strength in problem solving and decision making

• Quick learner able to grasp new ideas, concepts, and methods

AREAS OF KNOWLEDGE AND SKILLS

Medical Terminology Electronic Health Records 3M Coding

HIPAA Regulations CPT/ICD 9 Coding Microsoft Office

Claims Processing Pharmacology & Anatomy Information Technology

Clinical Information Systems Health Care Law and Ethics Chart Auditing

JCAHO Epic/Centricity

WORK EXPERIENCE

Discovery Health Solutions 7/2010 – Present

Release of Information (ROI)

Provide customer service

Provide use of computer software and technology including Microsoft Word and Excel

Knowledgeable of Release of Information standards, policies & procedures and HIPAA regulations

and to complete work in compliance of these and other standards.

Completes release of information requests including retrieving patient’s medical charts and returning charts, copying/scanning medical records accurately and correctly, according to requests, established procedures, and established standards of quality and productivity; and electronically transmits medical record to processing operations.

Ability to read and comprehend simple, healthcare terminology

Organizational, verbal and written communication skills

Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or assist during backlogs.

Assists with the training of Release of Information Specialists

Work professionally, effectively, and efficiently in a team environment with customers,

management and co-workers.

CopyRight, Inc. Naperville, IL 8/2009 – 7/2010

Release of Information (ROI)

Read requests; looks up patient via client's Master Patient Index; checks validity of authorization.

Utilize client EMR to print records.

Order, pull, and prepare chart to be copied. Scan requested records and enter request data into Company's PRISM software.

File medical records chart to order in which it was found.

Answer telephone inquiries and assist client staff and walk-in patient requestors courteously and professionally.

Process patient pickups for quality and prepare invoices for patient pickup orders.

Horseshoe Casino, Hammond, IN 7/2008 - 3/2009

Finance (Main Banker)

Responsible for accurately balancing the assigned bank and creating daily reports

Cashed chips, personal checks, traveler's checks, and gaming tokens into money for Guests, in a courteous, timely manner.

Answered phone and assist guests with credit-related problems.

Redeemed foreign currency, computing accurate exchange rates for the various currency received.

Sorted, counted, and recorded contents of table game drop boxes and currency drop boxes, according to set procedures.

Metron Of Big Rapids, Big Rapids, MI 7/2003 – 5/2008

Medical Records Supervisor

Assisted the Admission Coordinator with admissions and follow-up paper work

Adhered to and enforced medical policies and procedures including HIPPA

Managed chart assembly, chart breakdown, coding, process accounts payable, closing for end of the month billing, insurance, collections, analyze charts, audits, ROI, thinning of charts, controlling health record identification, and storage of charts.

Implement the use of EMR.

Training of the staff.

Trouble shooting.

Performed general office duties including scheduling appointments, answering multi-phone lines, filing, faxing, coping, insurance claims, coding, billing, end of month report, sending monthly bills, calling insurance companies about claims, collecting payments, and data entry.

EDUCATION

Davenport University

Bachelor in Applied Science Awarded 2011

Health Information Management

Associate of Business Administration Expected 2012

Health Insurance Claims Management

Associate in Applied Science Awarded 2007

Health Information Technology

Internship 10/2006-3/2007

Mecosta County Medical Center, Big Rapids, MI

Health Information Department (HIM)

Certified in CRIS (Release of Information)

Volunteer

Tutor English and Writing for Purdue University (Foreign Exchange Students)

WILLING TO RELOCATE

Contact this candidate