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ECM Specialist / Oracle Developer

Holly Springs, North Carolina, 27540, United States
November 29, 2011

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Danny Bronson

ECM Specialist / Oracle Developer - 919-***-****

Work Experience

Part-time Contractor / IV &V TECHNICAL WRITER

Analytical Consulting Group, L.L.C - Woodbridge, VA

April 2010 to Present

Lead developer for Information Assurance Management tool ( Oracle Apex based ). Past contractor

assigned to the Department Of Health and Human Services. Served as site manager for an Independent

Verification and Validation team. Performed IV&V services for Service Delivery efforts using ITIL V2 & V3,

PMI and IT Governance best practices. Creating Operations reports which measure and communicate

the effectiveness of the Service Delivery system. Performing Data analysis on Service Desk metrics

to determine the efficacy of the Incident and Problem management processes. Performing Quality

Assurance and Technical writing duties for the IV&V Team. Worked as part of capture team for business

development and Proposal Writing.

Business Analyst

Bloodhound Technology - Durham, NC

August 2010 to September 2011

Performs data analysis in Oracle environment as part of a distributed computing solution for providing

a healthcare claims editing service to remote customers. Work as a member of the Operations group

performing business analysis and writing stored procedures for customer demoes, prototyping and

reporting. Perform ad-hoc reporting and QA analysis on process code. Creation of ETL and load scripts

for data warehouse maintenance. Maintains wiki documentation and participates in 24-hour on-call

production rotations.

ECM Specialist / Documentum Administrator

Information Technology Services - Raleigh, NC

May 2007 to April 2010

Analyst on team which provided operational support for the ECM Service for the State of North

Carolina. Experienced in the Enterprise Content Management and Collaboration space. I have 15

years experience in Information Technology, with 9 years experience as functional analyst in the ECM,

Applications and Oracle Database domain. I have experience with ECM concepts (e.g. classification,

lifecycles, security, Administration ) and associated technologies such as capture solutions, eRoom,

Project Collaboration, and workflow design. I have an experience executing within a Project Management

framework as well as an exstensive understanding of SDLC principles. I have experience implementing

and designing ITIL-based operations and have obtain certification as an ITIL Practictioner. I am also

certifified as an ECM. I have experience with business development for the purpose of extending

the service clientele, to support service cost recovery objectives. I provided demoes and subsequent

technical project management and consulting services.


Alternate Functional Experience: Technical Writer, Technical Communicator, Documentation Specialist,

Information Architect and Business Process Analyst.


BS in Manufacturing/Electronics Engineering Technology

East Carolina University, College of Technology and Computer Science - Greenville, NC


Technology Systems

East Carolina University, College of Technology and Computer Science - Greenville, NC


ITIL V2 Practioner, ITIL V3 Practioner, Enterprise Content Management (ECM) Specialist, UNIX Oracle

BI Oracle Reports 9i Crystal Reports 7.0/10 ITIL Foundations Data warehouse MS Project, Visio,

PowerPoint Alfresco Content Management IV&V PMI Project Management Oracle 7.3, 8.0, 8i, 9i,

10g, 11g ER Modeling/UML eRoom Enterprise Install/Maintain VB Script/J Script/PHP Oracle Stored

Procedures Oracle Apex 4.0 HTML, IIS, Apache PL/SQL, SQL, Optimization Documentum 4i/5,DQL.API

L.A.M.P./W.A.M.P., Dreamweaver, Fireworks, OLAP/Essbase, VMWare, Windows NT 4.0/2000/2003

Additional Information

I am an experienced IT professional with over 14 years of experience in roles of increasing responsibility.

My technical background includes Oracle, Business Application Development and Database tuning,

Documentum administration, Service Management, Data Warehouses, Business Intelligence and

integration support in a variety of operating systems and infrastructures. I perform well in a team

environment, as well as in a project lead role. My communication and presentation skills are excellent

as demonstrated by my ability to teach and mentor junior high students in technology, business and

applied science.


eRoom, Documentum Administration, Web Development, Enterprise Architecture, IT Infrastructure

Library Certification Foundations (ITIL), AIIM ECM Specialist Certification, Oracle Database Application


Organization: Coty, Inc. 8/99 - 5/07

Position: Senior Oracle Application Developer / Documentum Administrator

Database Technology: Created Oracle stored procedures to populate base tables for Hyperion

database calculation scripts; designed numerous operational databases for internal support functions;

experienced in optimization of Oracle SQL queries; acquired in-house Oracle Financials training taught

by Oracle consulting; K-shell scripting; created Oracle Errors database with ASP/ADO front-end; created

department-level Access databases.

Content Management: Serving as Documentum Administrator; Project lead for converting a custom

Documentum application from the original architecture to a global n-tier application using Oracle Web

Cache, improving performance for global users by 900% and reducing applications server resource


usage by 60%; served as Project Lead for converting legacy COLD storage application to n-tier

Documentum architecture.

Business Intelligence: Created Essbase load-scripts for data warehouse (900 GB) reporting; created

and distributed reports using Seagate Info, Oracle Discoverer, and Oracle Reports; designed domestic

and Canadian data-mart for distribution of daily business reports; web application development using

ASP, JSP, and PHP; administer J2EE applications (Oracle Application Server 9ias, 10g, Jrun, Tomcat);

administered a PBViews Scorecard application; knowledge of the requirements gathering, strategy,

metrics, and dashboards.

Project Management: Managed multiple projects in an environment where multitasking was expected.

Used Microsoft project and collaboration tools such as QuickPlace, SameTime and ERoom. Created

Wiki for internal knowledgebase and increased collaboration between users. Served as project manager

for vendor implementation teams.

Technology: Oracle 7/8i/9i/10g, Java, Documentum 4i/5, Unix (AIX), Linux, Visual Basic, PHP, ASP,

PL/SQL, SQL, JSP, VB Script/J Script, L.A.M.P./W.A.M.P, RDBMS/T.O.A.D, Crystal Reports 7.0/9.0,

HTML, IIS, Apache, Data warehouse Reporting, DCTM DQL.

Organization: Unifi Technology Group, LLC 5/98 - 7/99

Position: Business Application Analyst

Developed client/server code within an Oracle Developer 2000 environment as part of a distributed

computing solution for load planning, tracking orders, and calculating trip revenue. Contributed to the

entire lifecycle as Project Leader on the Driver Sign-In Yard Management Module, which was converted

from an AS400 application and used to track driver activity, trailer locations, and status. Debugged PL/

SQL code to resolve conflicts that arose because of site-specific requirements. Served as Project Leader

of the Traffic Application, which managed the load planning process

Interfaced with the Oracle Inventory and warehousing tables to plan and schedule future loads

Provided software support for the Traffic Application user and prepared user documentation for efficient

software update transitions Performed SQL-level performance tuning. Participated in 24 hour on-call

rotations. Wrote specifications for application development and performed user interviews to gather


Organization: Optim, LLC 3/97 - 5/98

Position: Visual Basic Developer

Maintained existing client/server applications in a Novell, Windows 95 based environment

Developed client-side interfaces using the VB IDE

Implemented functional enhancements as requested by customers

Performed database conversions using the Solomon database conversion tool set

Maintained and developed code for manufacturing GroupWare to be marketed as third-party application

Developed in-house database tools

Created VB-SQL stored procedures and prepared help documentation with Microsoft help file editor

Organization: Acroprint Time Recorder Co. 3/96 - 3/97

Position: Electronics Technician

Performed board-level analysis and repair of data acquisition terminals and electronic time recorders

Provided software support for Windows-based software. Provided technical support for domestic and

international product vendors. Worked with product engineering and quality engineering in documenting

and resolving product failures

Organization: Hillcrest Junior High School 8/93 - 6/95

Position: Technology Education Teacher

Provided classroom instruction to junior high school students in communications, electronics, and

applied science; prepared lesson plans to assist students with integrating technical concepts in both the

classroom and laboratory environments; maintained the technology laboratory; successfully coached

two Science Olympiad teams to regional championships.

Tools and Technologies


Oracle BI


Oracle Reports 9i

Crystal Reports 7.0/10

ITIL Foundations

Data warehouse

MS Project, Visio, PowerPoint

Alfresco Content Management


PMI Project Management

Oracle 7.3, 8.0, 8i, 9i, 10g, 11g

ER Modeling/UML

eRoom Enterprise Install/Maintain

VB Script/J Script/PHP

Oracle Stored Procedures

Oracle Apex 4.0

HTML, IIS, Apache

PL/SQL, SQL, Optimization

Documentum 4i/5,DQL.API


Dreamweaver, Fireworks



Windows NT 4.0/2000/2003

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