Customer Service Plant

James C. Knapp ** *rd Street, Bangor, ME ***** 207-***-****

GOAL To obtain a position in which I could utilize my skills and experience for advancement and the benefit of your company.

EXPERIENCE 2003-2011 Plant Foreman – The Lane Construction Corp., Belfast, ME

Supervised quarry, crushing and asphalt plant crews. Managed daily operations, environmental compliance, safety including MSHA and OSHA compliance, repair and fabrication, ordering of parts and supplies, site maintenance and stockpile management. Trained new hires on safety orientation. Registered public weigh master, first aid/CPR certified, Hazwoper certified. Performed six years with no MSHA violations.

2000-2003 Plant Operator – The Lane Construction Corp., Belfast, ME

Operated and repaired asphalt plant. Supervised plant staff. Managed dispatching of trucks, inventory, production, usage data/reporting and ordering of parts and supplies.

1999 Customer Advocate – MBNA New England, Belfast, ME

Customer service specialist. Team coordinator/security.

1996-1999 Plant Operator – The Lane Construction Corp., Belfast, ME

Operated and repaired asphalt plant. Supervised plant staff. Managed dispatching of trucks, inventory, production, usage data/reporting. Ordering of parts and supplies.

EDUCATION

USMCR – Flight line mechanic. Sergeant. Honorable discharge

Diploma - Hampden Academy, Hampden, ME

Computer Systems Technology Diploma – CHI Institute, Southampton, PA

VOLUNTEER

Waldo County Action Partners, Belfast, ME

REFERENCES

Sheldon Corson , Plant Manager – The Lane Construction Corp. – 207-***-**** Rodney Lane, District Manager – The Lane Construction Corp. – 945-0873 Gary Turner, Quality Control Engineer – The Lane Construction Corp. – 356-4812 Scott Jones, Lab Technician – State of Maine DOT – 745-4147

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