Guest Service

Curriculum Vitae

Yuen Man. Ting(Ticky)

Add:*** S San Pedro St, LA, 90012

Phone no:310-***-**** E-mail:*********@*****.***

Object: Seeking for the position which the companies are required high quality of customer service and enhanced their goal.

Years Of Working Experiences and skills.

1.To represent enhancing the brand image which was going to delivery brilliant service as satisfaction every customers’ needs.

2.To build excellent communication for customers’ and excellent products knowledge in the particular cosmetic brand during the promotion and perfume related products.

3.Provided perfectly demonstration, make-up service and tailor service which requested from our customers’ needs with phone.

4.Be proactive to identify consumer need and brand sales target in period.

5.Performed cashiering function and assisted in stock take.

6.Achieved team and individual sales target monthly.

Company.

*Sept 2002 to Oct 2009: Nuance Watson World Class Duty Free Hong Kong Airport.

Job Title: Beauty Advisor Of Shu Uemura.

*Jun 2002 to Sept 2002: Nuance Watson World Class Duty Free Hong Kong Airport.

Job Title: Sales Promoter. (Part-time)

*Jun 2000 to Jun 2002: Duty Free Shoppers Hong Kong Ltd.

Job Title: Sales Associate Of Anna Sui.

*Mar 2000 to Jun 2000: G2000 Apparel Hong Kong Ltd.

Job Title: Boutique Fashion Sales Assistant.

*Nov 1996 to Dec 1999: British Home Store Company (BHS)

Job Title: Sales Associate Of Ladies Wears.

*Nov 1994 to Jun 1996: McDonald’s Hong Kong Ltd.

Job Title: Crew (Part-time)

Producing quality food for our customer according to specification.

To satisfy customers’ needs through their consumer needs.

Maintaining cleanliness in the restaurant.

Performed cashiering function and to delivery sparkling customer service.

Education.

East Los Angeles Career Occupation Center(currently)

The Administration Assistant Office Clerk Program.

EVANS Community College.(currently)

The IEP Advance and ESL.

UCLA Extension (not completed)

Marketing.

Japan Foundation (not completed)

The Nihongo Base (non-degree, self-study)

Hong Kong Certification Of Examination O-Level (1994 to 1996)

Skills: I ability to speak Mandarin, English, Cantonese and Japanese.

Typing well, words, excel, powerpoint and maximum phone call.

Reference: Available upon request.

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