Customer Service Medical

Dunia Martel

Home 908-***-****

**** ***** **** ****** ******, NJ 07065

E- mail: *****.**********@*****.***

EDUCATION:

**/**/**** ***** ******* Livingston, NJ

Office e- Ministration Business

GPA 3.2 Dean’s list every semester

EXPERIENCE:

06/10 - 12/11 AA Airlines

Customer Service Supervisor

• Assisted passengers and supervised over 75 employees

10/90 - 2005 Continental Airlines, Inc., Newark, NJ

Customer Service

• Assisted passengers to ensure customer satisfaction by solving individual concerns

Assist Flight Attendants

• Ensured that all needed supplies for the flight was on board

• Provided accommodations for special passengers

03/2006 El Al Airlines, Inc., Newark, NJ

Ticket Agent

• Assisted customers to ensure passengers satisfaction was on board

06/2006

Medical Field Doctor Clinic

Receptionist

• Registrar patients and assisted doctor with medical insures payments to the clinic.

09/2007

Drake College of Business

Admission agent

• Assisted teachers in the Medical Technology program with the EKG classes, physical health, medical balancing and code, as well as polyatomic class.

SKILLS:

Fluent in Spanish, type (50wpm), proficient in Windows 2000, Microsoft Office (word, Excel, power point, and Access ) speedwriting, and competent on Internet Explorer

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