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Customer Service Office Assistant

Location:
Santa Cruz, CA
Salary:
$15.00
Posted:
September 04, 2011

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Resume:

An experienced and highly motivated Office Assistant with strengths in performing with the public and in a team environment. A bright individual looking to obtain a position in a growth-oriented company where I can utilize my skills, acquire new abilities as well as gain a higher level of experience. A caring and hardworking individual with great interpersonal communication and customer service skills.

Windows 2000/XP, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Quickbooks and Internet.

Work Experience

East Coast Lighting Concepts, East Northport, NY 2007-2011

Office Assistant 2005

Compiled, copied, sorted and filed records of office activities, business transactions, and other activities.

Answered telephones, directed calls and took messages.

Responded to fax and e-mail inquiries.

Completed and mailed bills, contracts, policies, invoices, or checks.

Collected, counted, and disbursed money, handled basic bookkeeping and complete banking transactions.

Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

Jasmine Sola, Garden City, NY 2006-2007

Sales Associate

Promotion and sold all store products

Stocked the products in well manner

Handled cash register duties in areas of purchasing, returns, exchanges and enforced store policies.

Managed floor regarding customer service, maintenance.

Handled customer’s questions and if any, complaints on a certain product.

Venus Greek Diner, Northport, NY 2004-2005

Food Runner/Hostess

Greeted guests when entering food establishment escort them to tables and provided menus.

Exceptional ability to relate courteously with customers.

Responsible for running food, setup and clean work stations.

Monitored and anticipated guest needs, responded promptly and acknowledged all guests even when busy.

Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Helped out in other areas of the restaurant as needed such as assisting food servers with food, drink and packaging take-out orders.

Intermezzo, Fort Salonga, NY 2004

Hostess

Greeted guests, escorted them to tables and provided menus.

Scheduled dining reservations, arrange parties and special services for dinners.

Supervised and coordinated activities of dining room personnel to provide fast and courteous service to patrons.

Adjusted complaints of patrons.

Prepared beverages, desserts and expedite food orders for patrons.

Education

Nassau Community College, Garden City, NY 2011

Northport High School, Northport, NY 2005



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