Court Reporter Student
Resume:
Naima Bey
Bronx, NY ****9
***************@*****.***
SUMMARY OF QUALIFICATIONS
Self-motivated, conscientious individual capable of handling multiple projects simultaneously, with the ability to thrive under pressure; hard-working and flexible, with high energy level; able to work independently and as part of a team; Software- Basic Microsoft Word, Excel, Type 35 wpm. I can quickly learn procedures and methods and I’m able to develop and implement new systems accurately and efficiently.
WORK HISTORY
Universal Surveys New York, NY
Telemarketer
12/10 – 7/12
• Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
• Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
• Explain products or services and prices, and answer questions from customers.
• Obtain customer information such as name, address, and payment method, and enter orders into computers.
• Record names, addresses, purchases, and reactions of prospects contacted.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
• Maintain records of contacts, accounts, and orders.
Opinion Access Queens, NY
Telemarketer
1/10 – 3/11
• Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
• Explain products or services and prices, and answer questions from customers.
• Obtain customer information such as name, address, and payment method, and enter orders into computers.
• Record names, addresses, purchases, and reactions of prospects contacted.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
• Answer telephone calls from potential customers who have been solicited through advertisements.
EDUCATION
Stevenson High School Bronx, NY
High School Diploma 2004
Court Reporting Institute Dallas, TX
Associate of Applied Science in Court Reporting 2013
Reference: Available upon request
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