Objective:

I aspire to secure the position of a Computer technician where my 7 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, documentation, data controlling and data migration can be put to use within a company for achieving its’ goals and targets.

Profile:

• Proficient in LAN, WAN, and network installation, monitor, and programming.

• Able to repair, install, upgrade, and maintain desktop and notebook computers as well as printers and scanners.

• Extensive knowledge of technology terms and developments.

• Exceptional customer service skills, account management, follow up, and sales.

• Ability to instruct users with computer presentation skills.

• Ability to write engaging technical documents to assist users in software usage.

• Knowledge of the following Operating Systems: Windows 95, 98, 2000, XP, Vista, and 7.

Education:

Angelina Community College

Major: Electronics and Technology

Note: Received all certifications required for degree plan, but lack one class for Associate's Degree

Work Experience:

Dell Computers May 2009 to Present Nacogdoches, TX

• Workstation Repair

• Printer/Hardware/Driver Maintenance

• Network Hardware Repair

• In charge of ePolicy Orchestrator (Virus Protection)

• In charge of WSUS (Windows updates)

Memorial Health Systems of East Texas Oct. 2007 to May 2009 Lufkin, TX

• Workstation Repair

• Printer/Hardware/Driver Maintenance

• Network Hardware Repair

• Vocera Wireless Communication Device Administrator:

a) Maintained user databases for Vocera Server

b) Managed Inventory including parts and new devices needed

c) Provided maintenance and repair when necessary to devices already utilized

d) Attended Training when needed to better my qualifications as administrator

Office Depot Aug. 2007-Oct. 2007 Lufkin, TX

• Sold technology items and furniture

• Managed inventory

• Assisted sales manager in daily working

• Attended promotional meetings with testing and production department

• Assisted in advertisement and promotion of merchandise

• Demonstrated products for quality assurance

• Provided detailed knowledge of the products to customer to increase revenue

• Provided satisfaction to customer

Hudson ISD Nov 2003-July 2007 Hudson, TX

• Workstation Repair

• Printer/Hardware Maintenance

• Driver Maintenance

• Network Hardware repair

• Ran wire for drops and access throughout the whole campus

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