Office Customer Service

Dorinda Clark

**** ********* ***** # *

La Mesa, CA 91942

Cell: 619-***-****

Hm: 619-***-****

Email:**************@*****.***

OBJECTIVE:

Hard working individual seeking to be creative within an office environment.

EDUCATION:

Lewis Business College Certification

Grossmont College, Accounting (no degree) Word, Excel, Outlook, PowerPoint

Relevant programs used: IDX, Batch Manager, Paper Vision, Image Silo, P.A., Right Fax - received all fax electronily), Passport program to verify Medicare coverage, through the years many different systems.

PROFFESSIONAL EXPERIENCES:

Manpower Staffing Agency (Temp-Assignment) PBX Operator (April’2012-current)

San Diego Orthopedic Association 4060 4th Ave San Diego, CA 92103

Responsibilities included but not limited to: Answering switchboard, opening and delivering mail and Prepping charts, assisting in all areas of the office.

Customer Service Rep-Part time (Dec’2011 – April’2012)

Homeline Inc. Soft Wound Care Supplies Distributor 9625 Black Mountain Rd # 302 S.D. CA 92126

Responsibilities include but not limited to: Answering multiple phones, process referrals, filing, faxing, scanning, and multiple task. Etc…

Client Services Representative/ Referral Specialist (April’2009-Dec’ 2011)

Vericare 4715 Viewridge Ave. San Diego, CA 92123

Responsibilities Include but not limited to: Processing patient referrals from facilities, verifying patient eligibility information with insurance carriers, and assigning patients to providers in the relevant systems. Responsible for accurately and efficiently helping patients and responsible parties get the services necessary, as well as being a client service representative answering multiple phone calls, routing and indexing faxes, validating , some charge entry etc… multiple duties. I am a can do employee.

Eplica Inc/ Accounting Division for the Eastrdige Group of Staffing 2355 Northside Dr. #170 S.D.CA 92108

A/R Representative (April”2008-August 2008)

Responsibilities included but not limited to: Posting all Monies, remote deposits, A/R adjustments, All office admin work, send out correspondence, fax, scan, order office supplies for organization, 80% data entry, direct all calls in office, multiple phone calls, run reports as needed for management team, assist in all areas of back office and from office.

The Eastridge Group of Staffing (internal employee) 2355 Northside Dr. # 100, S.D. CA 92108

Front Office Coordinator (August ‘2006-August’2008)

Responsibilities included but not limited to: Greeting all walk-in candidates, processed and screened all potential candidates, set up for survey process, set up for testing and checked all test, set up all accounts in database, ran all reports for office staff and management team, order office supplies, A/R, payroll , fed ex, distribution of mail, kept area clean, faxed, scan, schedule all meeting for office staff and management , assist in all areas for back office and front office, entered all application information for recruiters, trained to assist team and management with everything.

Prudential Real Estate 501 5th Ave Gaslamp

Receptionist – Weekends only permanent Position (June 2003- Nov 2007)

Responsibilities included but not limited to : Greeting all Walk in guest, answering multiple phone calls, faxing, scanning, putting together buyers packets, assisted all agents, making coffee keeping all areas of office clean.

Sharp Healthcare 8695 Spectrum (Corporate) San Diego, CA 92123

Clerical Assistant lll/Temp pool Employee (October” 2005-August 2006)

Responsibilities included but not limited to: Data Entry, schedule all meetings at Spectrum Corporate office , scheduled all Physical exams, answer multiple phone lines, ordered office supplies, sold theater tickets and amusement park ticket, work in many different department different sharp locations.

Cancer Center Oncology Medical Ctr 5555 Grossmont Ctr Dr. La Mesa, CA 91942 (Oct’ 2006-Oct’2007)

Administrator

Responsibilities included but not limited to: Data entry, scheduling appointments for patients, setting up consultation appointments for Doctor’s, assisted w/A/R, answered multiple phone lines, faxing scanning, fed ex, filing, distribution of mail, constant multi-tasking, assisted in all of the back and front office.

Neisha Dance Academy 389 E. Street, Chula Vista, CA 91910

Front Office Assistant/Part time

Responsibilities included but not limited to: Checking in students, receiving payments, helped with home work, sent out correspondence on upcoming dates or performance, helped the little ballerinas get dressed for class, kept office area clean for the students.

PBX Operator

Holiday in Bayside S.D (Oct’1999-2002)

Hyatt Regency Islandia S.D. (Nov”2002-May 2003)

Shelter Pointe Hotel & Marina S.D. (May’2003-Dec”2004)

Responsibilities included but not limited to: Answered all incoming calls, directed all calls, assisted with guest request, sent shuttles to airport to pick up guest, assisted with check-ins, reservations, etc... , I assisted with all aspects of the front office/back office, trained in all areas of the office.

Skills: Proven fast learner, flexible team player that welcomes change, with superior organization and time management.

Contact this candidate