Customer Service High School
Resume:
Lauren Elizabeth Strok
Parkersbug, West Virgina 26101
dej8s5@r.postjobfree.com
OBJECTIVE: My objective is to obtain a receptionist position through LSU management.
EDUCATION
The Ohio State University (2010-2012)
Bachelor of Arts in Psychology; established June 2012
GPA 3.3
The College of Arts and Sciences
Department of Psychology
1835 Neil Avenue
Columbus, Ohio 43201
Wright State University (2008-2010)
The College of Science and Mathematics
Department of Psychology
3640 Colonel Glenn Hwy
Dayton, Ohio 45435
Centerville High School (2004-2008)
500 East Franklin Street
Centerville, Ohio 45459
Work Experience
Park Street Cantina March 2011-June 2012
491 Park Street
Columbus, Ohio
• Server, I worked in downtown Columbus as a dining enhancement engineer. I was an ambassador of good customer service. I developed skills to rapidly assimilate information, anticipate customer concerns, drive multi skill environment and culture, develop customer relations and interface communications.
The Ugly Tuna Saloona September 2010- March2011
1546 North High Street
Columbus, Ohio
Server, I became mandated to adjust to a fast pace environment, adapt to working long irregular hours, project high sales and compete with other servers. I was appointed top grossing server for the past three months. I am constantly seen as a team leader in the Ugly Tuna. I set a wonderful example and form a positive relationship with all of my customers.
Fox and Hound English Pub/Grille September 2009- September 2010
2661 Fairfield Commons Boulevard
Beavercreek, Ohio
Server, I have history of providing clear, polite, and positive communication with diverse guests and coworkers. I was dedicated to maintaining a clear dining room and adhering to all safety and legal standards. I obtained comprehendible knowledge of all the aspects of serving. I displayed incredible memory to quickly learn new menu specialties and also kept my composure when dealt with stressful situations.
Fedex Office June 2007- September 2009
1189 Miamisburg Centerville Road
Washington Township, Ohio
Retail, I worked in a fast pace atmosphere daily. I helped assist customers with anything they needed help with including copies, picture reproduction, computers, and also became proficient with Microsoft Excel, Word, PowerPoint, and Scanners. I was named team leader of the FedEx Employees. I placed orders, shipped packages, and restocked merchandise as well. I analyzed customer’s requirements and always supported company projects.
Schlotzkeys Deli March 2006- June 2007
101 East Alex Bell Road.
Centerville, Ohio
Cashier, I was responsible for greeting every customer, keeping a friendly environment intact, maintaining outstanding customer service, upholding a positive attitude, and processing sales accurately and efficiently.
Activities
Soccer 2004-2008
I participated in high school soccer all four years at Centerville High School, made the varsity team my junior year and was appointed caption of the team my senior year. This role came with several responsibilities. I partook in highly competitive club soccer through Ohio Galaxies for several years. I also received the “Lady Elk” award my senior year, all GWOC, 2nd team all area, and was chosen to play in the all conference all star game.
Track 2004-2006
I was a member of the track team my freshman and sophomore year of high school. In 2005 and 2006, I qualified for the division 1, State Championships at Jesse Owens Memorial Stadium for the 4x400m relay. In 2005, I placed 8th in the entire state for the 400. My experiences with track helped shape me as a person. I received other awards including, all GWOC, 1st team all district, 2nd team all area, and 6th in regional’s for the 4x200.
Yearbook Committee 2006-2008
I gained experience in working with several different Microsoft programs.
TOP Soccer Program (Outreach program) 2004-2008
I volunteered to help teach children who had mental or physical disabilities how to play soccer.
Zeta Tau Alpha Fraternity 2008-2010
I focused on breast cancer awareness and education. I participated in monthly charity and service events.
Skills
Accelerate under pressure
Effectively handles multiple tasks simultaneously
Independent hard worker holds a positive mental attitude
Responsible and creative, display a fine role model
Inspired to help others
Microsoft Word
Power Point
Excel
References
Terry Crislip 304-***-****
Founder, Elite Sportscenter
Rusty Shanks 304-***-****
Preliminary Unit Manager, Red Sky Land
Ryan Stroup 740-***-****
Manager, Parkstreet Cantina
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