Customer Service Manager
Resume:
Amy Lynn Howe
Giuilford VT *****
*********@*****.***
Experience
Omega Optical; Guilford, VT 2009-2011 802-***-****
Inventory management
Collects, sorts, batches, alphabetizes, codes, and/or places in numerical order various documents for filing, storage, or processing.
Checks and/or compares documents, forms, applications, or other materials for accuracy, completeness, grammar, and format.
Operates standard office equipment.
Maintains records, determines needs, obtains authorization, and completes forms to replenish equipment, materials, and supplies.
Clean And Inspect
Inspect the optical filter microscope and reject any glass that does not meet specification.
Measure filter using comparator and calipers.
Clean filters using acetone and or alcohol.
Shipping And Receiving
Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
Determines method of shipment, utilizing knowledge of shipping procedures, routes, and rates.
Posts weights and shipping charges, and affixes postage.
International and domestic shipping using USPS, UPS, FEDEX, and DHL
Final Assembly
Assembles optical filters and configured absorption glass into anodized rings.
Laminates multiple components to create finished filters.
Cleans, inspects and packages finished optical filters
Perfect Image; Brattleboro, VT 2005-2009 802-***-****
Screen Printer
Perform administration duties. Phone inquires, faxing. shipping receiving.
Superior customer service skill in a fast paced environment.
Reviews print order to determine settings and adjustments required to set up manually controlled or automatic screen printing machine or decorating equipment.
Adjusts position of design or screen to ensure specified color print registration.
Trained workers in use of printing equipment and in quality standards
Ricks Tavern; Newfane VT 2000-2006 802-***-****
Bartender and waitress
Prep salad and garnishes. Order taking, customer service, cash handling
Education
Brattleboro Union High HS Grad 2009
SKILLS
Superior customer service skills. The ability to perform under a face paced, stressful environment. Computer literate. Ability to process mail, fax and manage general paper work. Highly motivated and passionate. Close attention to detail. The ability to work for long periods sitting still or standing.
Adult and infant CPR certification in the state of VT
References
Omega Optical
Shelby Winslow (operations Manager)
Work 802-***-****
Personal 802-***-****
Perfect Image
Ron Bascom (owner)
work 802-***-****
Personal802-***-****
Ricks Tavern
Rob Hurbert (owner)
work 802-***-****
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